Our office team is here to support you with your volunteer work. Please reach out to us if you need help! In particular, you may contact us for the following:

• Technical difficulties with email, Slack, G-Drive, Eqipe or Zenobis 

• Material legal questions

• Request for review of a submission

• If you have no access to a printer: Request for printing of submissions

  • Send the request via email to office@asylex.ch.

  • Send the document ready to print as a Word and/or PDF file with either your name so we can sign on behalf of you (on documents this is allowed with!) or already fill in the name of the person present in the office so she/he/they can sign it.

  • Send the enclosures already labeled (directly on the PDF document, this works very easily with the text field function of PDF preview) and in one document in the same email. If merging the documents does not work, then please name the individual PDF files in the document title ("Enclosure 1", etc.).

  • Mention the case number in the email headline and/or the document name. 

  • Make a note on Zenobis and add a Taks/Frist “Versand durchs Office”.

  • Please avoid sending documents on the same day of the deadline.

  • If the document needs to be brought to the post office the same day, please send it by 2 pm to office@asylex.ch or directly to the person present in the office that day.

  • If you have questions regarding this process, please contact admin@asylex.ch.

• Issues with clients, authorities or team members

• If you need a meeting room for an appointment

We are looking forward to hearing from you!

If you leave for holidays, please take the following steps at the end of your last working day:

1. Personal Email: Set an out of office notice on your email account (mention the date where you’re back in the office. You can find the description on AsyLex Wiki.

   1. Interns: Please discuss with your department head in advance and ask admin@asylex.ch to set up an automatic transfer of your emails the head or team email.

2. Mailing list/group mail: If you’re in a group mail (e.g. detention@asylex.ch, office@asylex.ch, …) that you need to be taken out of during your holidays, please contact admin@asylex.ch.   

3. Slack: Please change your status on Slack to “im Urlaub” (palm tree emoji). To do this, click on your profile icon in the top right corner and go to “Deinen Status aktualisieren”. 

4. Notice: If you want, you can write a quick message that you’re on holidays to the office channel on Slack or via email to office@asylex.ch. 

When you’re back from holiday, change these settings again (if you can yourself or inform admin@asylex.ch). 

If you have any questions, please contact admin@asylex.ch.