Functions

1. Incident Response

Moderation, investigation, escalation, and other operations that are triggered by reports from users or requests from law enforcement or other state actors.

2. Policies & Processes

Development and improvement of policies and processes to guide future responses.

3. Research & Data

Seeking to identify risks, harms, and trends that are not reported or are emerging through data analysis, research, and other sensing methods.

4. Internal Tools

Developing, refining, and deploying tools for users to report content or incidents, to detect harms or trends, and for response processes.

5. Product Advice

Providing advice or consultation to product development teams.

6. Collaboration & Communication

Serving as an in-house subject matter expert, cross-team collaboration, training and education, and work with external partners.

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