Where to get help
Where to get help
You can ask me about anything, so please feel free to bring technology qustions to me. If I don't know the answer, I can find out who does and share that information with you.
IT support services can also help with most technology questions!
The IT support services website shares information on how to submit a service request, call the center's helpline (828-262-6266), chat online, or visit their walk-in center (140 Anne Belk Hall, currently closed due to COVID-19).
The offer support for AppalNet and AsULearn as well as on-campus wireless access.
They maintain a large catalogue of how-to instructions which they call the knowledge base.
Zoom hours: I'm going to be in my Zoom office (linked to our AsULearn course page) on Tuesday from 1pm-2pm and Friday from 10am to noon. You can come with specific questions or you can just drop in to work on your assignments in a community setting, asking questions as they arise. Please don't feel like you have to have a specific question to drop by. I hope to see you often in this space.
Appointments: I know my office hours might not fit into your busy schedule. I'd be delighted to meet with you individually, by appointment. You can find an appointment scheduling link on our AsULearn course page. Please use this link to schedule a Zoom appointment with me at your convenience. i've blocked off time specifically to meet with you. This means that you would never be intruding on my time by making an appointment. I've saved that time just for you.
Email: Please feel free to reach out to me via email (klimav@appstate.edu) at any time. I will check my email periodically throughout the day and respond within 24 hours of receiving your message.
Times: Sunday-Thursday from 4-7. Beginning Tuesday, August 18th
Tutor Schedule (names and areas of expertise): consult the learning-lab webpage.
As-U-R, an intensive student support program focused on supporting students with executive function challenges (EFCs). Skills related to academic success, such as organization, planning and setting priorities, getting started and completing tasks, monitoring progress on tasks, and decision-making encompass executive function skills.
Spotlights, tips and tricks from the SLC.
The purpose of homework is to learn and practice computational strategies, concepts, and develop critical thinking and problem-solving skills. In this course, you will be challenged with problems that you have never seen before. I do not expect you to be able to solve all the issues immediately. Instead, I want to see what you can do on your own. Out in the real world, this is important, since no matter what job you have, you will be expected to seek out information and answers to new topics you have not seen before. Many concepts require the critical and creative analysis of a variety of interpretations in order to fully consider the implications.
I understand that this can feel frustrating and uncomfortable and I am here to help you through the process. It helps to remember that there are no mathematical dead-ends! Each time we get stuck, it teaches us something about the problem we are working on and leads us to a deeper understanding of the mathematics.
In the real world though, you are not expected to face your work alone. You will be allowed to talk to other people and you may even be expected to work with other people. In this class, you are also not expected to face your work alone. I am always eager to help you and will try to give you hints and direction to help you understand the material.
At times though, to encourage the exploration process, I may direct you to rethink a problem and to discuss it with me again after you have had time to explore new directions. You can take this time in our Zoom hours and consult with me after you re-think your approach or you can come back and re-connect. This occurs when I believe that the struggle to understand is imperative for your deep understanding of the material.