👉 How do I authorise a SmartSolution in Google Workspace?

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How do I authorise a SmartSolution in Google Workspace?

When you receive a SmartSolution from us (for example, a package containing Google Drive folders, Sheets, and Docs), you’ll first get an invitation to your email account.

When you open the SmartSolution for the first time, you may see a message that looks like this: Authorisation Required

This is completely normal. The SmartSolution needs permission to run on your Google Account before it can work correctly.

Why is authorisation needed?

SmartSolutions use Google’s built-in Apps Script to automate tasks. In order to do this, the solution must be able to access your Google Drive, Sheets, or Docs. Authorising gives it permission to run securely within your account.

How to authorise

1. Open the SmartSolution invitation

Click the link in your email to open the shared folder, Sheet, or Doc.

2. When prompted, click Authorisation Required

This will open a Google permissions screen.

3. Don’t be alarmed by the warning screen

You may see:

“Google hasn’t verified this app.”

This is standard when running custom-built Google Workspace solutions (like ours). It does not mean the app is unsafe.

Here’s what to do:

Click Advanced.
Scroll down and click the link at the bottom that says:
Go to [application name] (unsafe)
The word “unsafe” is just Google’s default warning for any private app. Since this SmartSolution was built specifically for your business, you can safely proceed.

4. Choose the correct Google Account

If you have multiple Gmail accounts, make sure you select the same account that received the SmartSolution invitation.

5. Review and grant permissions

Tick/select all the permissions listed.
Scroll to the bottom and click Continue.

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