Students may check out the following items below if they forgot their school issued Chromebook or charging cord, calculator or personal headphones. Students are encouraged to return materials as soon as they are finished using them. In addition, daily notices will be sent to those students who need a reminder. See our Library Procedures page for details on lost items replacement. 

If a students' school issued Chromebook is having issues, they should fill out a Help Desk Request here and bring their device to the Help Desk (Hours: 9-1, Mon-Thur., 9-12, Fri.) or the Library before and after the Help Desk hours, to get a loaner device until theirs is repaired.

Staff may borrow a Windows 10 HP ProBook laptop for use as a 2nd device or if they've forgotten their school issued device. Additionally, we have (5) LG External DVDs on hand to play DVDs in the classroom. Check out catalog here to search for availability. Use the search term "staff loaner" to see what's available.

A black and white copier is available for students and staff in the front of the Library. If you need many copies of a project, please see a Library staff member if you need help.

There are three in-library phone charging stations for Micros USB, USB-C and Lightening Bolt phones in the back of the Library for student use. 

Student must stay in the Library while charging their phone. Note: the Library will not be held responsible for lost or damaged phones while at the charging station.

Students must bring their Chromebooks in order to print in the library.

There are three black and white printers available in the library. Two are in the front of Library - 1 is double sided, 1 is single sided only.  One is at the Reference Desk which is single sided only.  There is no color printer for student use in the library at this time. 

Printing is available via the USB cable that is attached to these printers. Plug it into your Chromebook so it detects the printer. If you have trouble finding the printer or your printout is more than 20 pages, please see a staff member if you need help.

There are 3 methods you may use to scan your documents. See this document from Ms. Foley for more information.

Scanning may also be done from the copier at the front of the library to your email. Please see a librarian if you need.

There are two networks at ABRHS. All school issued Chromebooks and staff laptops connect automatically to the AB-Secure network on startup. If you get disconnected, please see a Library staff member or a Help Desk staff member to get reconnected. Help Desk Hours: Monday - Thursday  9:30 a.m. - 1:30 p.m., | Friday  9:30 a.m. - 12:30 p.m.

The AB-Guest network is available for personal devices only to have access to basic internet resources. If you have any questions, please email the Help Desk at hshelpdesk@abschools.org.

Q: May I take or place a call on my cell phone while in the library?

A: Students and staff are not allowed to talk on their cell phones in the library and must take their call into the hall. However, personally owned devices used for communication (including but not limited to cell phones and portable music devices) are permitted providing they do not distract other patrons and they are used with headphones. 

Q: May I take a photo or shoot videos in the library?

 A: Any photos or videos in the library by students must be approved beforehand by Ms. Secino.

Q: Where do I go for Help Desk/Device Advice (Students and Staff)?

A: The Student Help Desk is located in 233S (adjacent to the library). Hours: Mon. - Thurs. 9:30 a.m. - 1:30 p.m., Fri. 9:30 a.m. - 12:30 p.m. Outside of these hours, please see the Digital Literacy Coach, Ms. Foley or the Library Technology Assistant staff member for help. Email for the Help Desk is hshelpdesk@abschools.org. 

Q: What do I do if my Chromebook is broken? 

A: You have several options: 

During School -  1) You may come to the Reference Desk for tech help by a Library Assistant if the Student Help Desk is not open, or;  2) After 9:30 a.m. you may visit the Technology Assistant in the Student Help Desk, room 233S. See open hours above.

During or After School - 1) You may fill out this form, Student Help Desk Request if your Chromebook is experiencing issues that cannot be resolved. After you submit a Request, the Help Desk Technology Assistant will reach out to you for next steps during the school day. If your Chromebook won't turn on, you may bring it to the library after 7:45 a.m., and see the Library Technology Assistant staff member who will ask you to fill out a Student Help Desk Request, then may issue you a loaner Chromebook to use until yours is repaired. See here for instructions on how to fill out a Student Help Desk Request.

Q: What do I do if I lost my charger and/or stylus?

A: You have several options: 1) You may purchase both replacements at the school store: A charger is $30.00; a stylus is $20.00 or; 2) You may write a check made out to ABRHS for the amount, put it in an envelope marked with the name, "Ms. Foley, Charger Replacement or Stylus Replacement" on the outside and bring it to the Library and give to any of the Library Assistants who are there that day. They will give you a receipt of payment.

Q: What do I do if I lost my Chromebook?

A: Please visit the Help Desk Technology Assistant, Mrs. Chakravarthy, during open hours (see above) or contact Ms. Foley at cfoley@abschools.org and either staff member will help you with the process on how to replace your Chromebook.

Q: What if I would like to look up the solution or need help before or after school? Are there any help documents available online?

A: Yes, please visit the 1:1 Digital Literacy website for Students. The FAQs page contains help docs particular to Chromebooks for students.

Q: What if I have a question that hasn't been answered here?

A: For Help Desk questions, please email: hshelpdesk@abschools.org. For Library-related questions, please email abrhslibrary@abschools.org during open hours. If it is after hours, someone will get back to you the next morning. To speak to a live person, between the hours of 7:45 a.m. - 4:30 p.m., please call the library at 978-263-4700 x3417.