02 - Mantis workflow

You found a bug and want to report it, or you have an idea of a nice feature to implement?

Here is Squash Mantis. Mantis is a bug-tracker, and allows the team to stack traces of what needs yet to be done.

Choose Squash-TA Project

The Mantis is commune to Squash-TM and Squash-TA: in the upper-right corner, you’ll find a combo box where you can select the project “Squash-TA”. (You can find informations about Mantis here)

Workflow Issue

Report an issue

Before reporting an Issue, check it is not already referenced. You can do advanced searchs in the View Issues page. If you find simillar-but-yet-different issues, you can make a link between them in the Relationships pad.

When you open a ticket, you must indicate the following informations:

• • The category must be specified. The tickets for Squash-TA can be put into four categories:

• • The severity must be indicated:

• The product version must be indicated.

  • The summary and the description are also mandatory (you can also upload stacktraces or example files to help the team to understand the problem).

The status must be left to "new", and the assign to and target version fields should remained empty.

Also, you do not have to determine the priority: it is the job of the functional referee to determine which ticket will be treated in which version.

Assignation of an issue

When a developer begins to work on a ticket, he assigns the ticket to himself

• The status is changed to “assigned”.

• His name appears in the “assign to”.

Resolution of an issue

When an issue is resolved, the ticket will be modified:

• The status is changed to “resolved”.

• The resolution is changed to “fixed”.

• The version where the fix happened must be indicated

• The node of the commit (or of the most substantial commit, if there are many of them) will be indicate in the comments. The node number can be found in the properties of the commit.

Closing of an issue

When the resolution will be checked and aknowledged by the testers, the ticket will be modified for the last time (normally):

• The status is changed to “closed”.