Portal

Now, you can start the process of logging in remotely to CHA.

On your computer, using a supported browser, go to: 

https://alliance14.challiance.org  (note this is blocked within CHA network; you can only access externally)

• For username: your normal network login name

• For password: your normal network password

FIRST TIME LOG IN ONLY:

To begin this process, you must first call Helpdesk at 617-665-2468, and press 6 to enter Helpdesk queue.

You should indicate you are setting up your Imprivata for remote access, and "need an OTP token" 

Helpdesk staff will generate that token, and provide to you.

• • (have your cellphone out, and the newly installed Imprivata ID app open)

  • Log into portal as above

  • When prompted on your cellphone's Imprivata, enter the token Helpdesk staff provided you

  • A "Challenge/Response" window pops up

  • At "Response", type in the full Serial Number shown on the Imprivata ID app, exactly, no spaces (example: IMPR12345678)

  • Click "Sign in"

  • At (second now...) "Response", type in the Token Code currently presenting on the Imprivata ID app

  • Click "Sign in"

  • You have now enrolled the newly installed Imprivata ID and will not see these enrollment questions again.

SUBSIQUENT LOG INS:

• Look at your cellphone; the Imprivata ID app will be prompting you towards bottom of the screen to acknowledge the login:  tap on Accept.

• This will now cause the CHA remote portal to load on your computer.

After logging in, and it appears the program is then attempting to connect to CHA: accept any program download/install apps (they are safe).