3 Days Prior

Three days prior to the first day of class, the university will give students access to the course materials. Please complete the following tasks to prepare to facilitate your course:

Verify that you can access the course materials

If you have not already, verify that you can log on to My ASU and access the class materials via the "My Classes" area. If you do not have access or have problems accessing the materials, please contact your lead instructor (and copy your instructional design team) immediately.

NOTE: You will receive an email approximately 2-4 weeks prior to the class start date introducing the team associated with the course you are teaching, including the instructional design team, program coordinator(s), academic advisor(s), and co-instructor(s). If you did not receive that email, please contact Ana Ruiz (Ana.Ruiz@asu.edu) or Elizabeth Ford (eaford@asu.edu) to request the information.

Verify that you can send/receive email from your ASU email account

If you have not already, verify that you can send/receive email from your ASU email account. This is a critical step as students will email with questions, and it is essential you be able to receive and respond to their questions.

NOTE: Once you are hired, the university and university personnel will send all correspondence to your ASU email address (not a personal email address). This applies to students as well—all correspondence should be sent to their official ASU email address only.

Respond to any student questions that you receive

Upon accessing the course, students will find information on how to get started, the syllabus and schedule, the Student Community space, and other course pages. Since they are not yet assigned to groups prior to the first official day of class, students usually contact the lead instructor with questions; however, they may contact you since co-instructor names are listed on the ASU Class Search and in the course materials. You are encouraged to use the syllabus, schedule, and course materials to respond to student questions. If you need clarification or want to confirm any information before responding to a student, please contact your lead instructor. As a reminder, college practice stipulates that lead instructors and co-instructors respond to student email within 24 hours.

The most common questions students ask include the following. We have provided sample responses for you to share with students as needed.

NOTE: Any accommodation(s) made for a student must have been determined by SAILS and sent directly to the lead instructor. The lead instructor will notify you if a student needs an accommodation, and the instructional design team for the course can assist if certain changes are needed. If a student contacts you saying they need an accommodation, you must first confirm the information with the lead instructor and SAILS.

Review the list of students for group assignments

Please review the list of students in your class and notify your lead instructor and instructional design team if you would like to request a special group assignment for a particular student in the class.

As much as possible, special group assignment requests should be submitted by the lead instructor, co-instructors, or students prior to the first official day of class. This means that students should review the list of instructors/co-instructors in the class (which they often do) and lead instructors and co-instructors should review the list of students to alert us to any possible conflicts.

It can be disruptive to both students and co-instructors if groups are rearranged after the first official day of class, especially with the short 6-week classes in the summer. In addition to affecting the community of a particular group, moving a student or co-instructor can also result in technical and grading issues.

• • The co-instructor works closely with the student in their place of employment, either as a peer/colleague or as a supervisor/subordinate.

  • The student is retaking the class because they failed the class and needs to retake it. In this case, the student should be assigned to work with a different person when retaking the class to receive fair assessment.

• • The student questioned a grade given by a co-instructor but resolved the issue at the appropriate level with the co-instructor prior to final grades being submitted.

  • The student requested a grade change (because of a miscalculation) that was resolved professionally at the appropriate level with the co-instructor and instructor.

  • The student does not like the co-instructor (personally or professionally) or had him/her in a previous class (online or f2f) and does not want to work with the person again.

• • The student filed a grade appeal or disputed a grade that might indicate one party or the other cannot be objective and/or unbiased in subsequent interactions.

  • The student and co-instructor had a conflict that might indicate one party or the other cannot be objective and/or unbiased in subsequent interactions.

Contact your lead instructor and instructional design team about suggested changes to the course materials or settings

Because all changes made to the course materials or class settings are visible to students, please do not make any changes to the course materials/settings. This includes posting class-wide announcements via the Announcements tool. If there are changes you would like to suggest based on student feedback, please forward them to your lead instructor and instructional design team for review and implementation if approved.