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Welcome to 38NorthSecurity's IT support page. On this page, you will find important information on managing the company's information system (hardware and software). Below, you will find links to policies, handbooks, and instructions on how to set up your corporate IT assets.
Policies, Procedures, and Resources
Policies, Procedures, and Resources
38North Security employees are provided with a licenses to the following, on the company-issued laptops.
Microsoft 365 for Business, which includes Word, Excel, PowerPoint and OneNote. The 38N Management team and project managers may be granted additional licensing under Microsoft 365 Business Standard, which includes project planning tools.
Licenses to Visio and Microsoft Project are available on an as-needed basis and can be requested by emailing ITsupport@38northsecurity.com.
Training is available at the following Microsoft sites:
Note: Employees should use your 38North Security username (first part of your email address) followed by "@38NSecurity.onmicrosoft.com" to Sign In to the software.
Adobe Acrobat Pro DC for Business, which allows you to edit, create, convert, and sign PDFs.
Training is available at the following Adobe site:
Adobe Acrobat Learn and Support
Note: Employees should use your @38northsecurity.com email address to Sign In to the software.
IT Request Forms
IT Request Forms
Use this form to request hardware or software for your 38North-issued computer or for 38North tasking.
Use this form to request support for your 38North Security information technology assets.
Please email ITsupport@38northsecurity.com if you require IT Support.
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