FAQ about "ファイル便"
FAQ about how to use and limit

[Secure Option]

• You can send files to users who have a free Google account or a Google Workspace account.

• Users who receive "Secure File flights" will be forced to authenticate with Google when downloading the file.

[Simple Option]

• You can send the file to all users who have an email address.

• You can set security settings such as password settings and download limit.

• [+マイドライブから]

Select a file from the user's My Drive to log in to CMOSY.

• 「+共有ドライブから」

Shows the shared drives that the user has access to. It is used when sending files in the shared drive.

• [+最近閲覧一覧から]

Select the target file from the files most recently accessed or uploaded by the user on Google Drive.

• [+最近送信一覧から]

Displays 5 files sent in the past. Select this if you want to send the recently sent file again.

• 「+クリップボードから」

Specify the file to send from the URL of the Google Drive file or folder copied to the clipboard.

* Some functions may not be displayed depending on the customer's settings.

If you check "Edit email title", a text box will be displayed. Enter any email title. 

* The default email title is entered as the initial value.

• [+宛先追加]

Manually enter the destinations one by one.

• [+宛先グループ]

Select the "Destination Group" that you created in advance. You can create a destination group here.

• [+よく使う宛先]

Select from the destinations you often use for sending.

• 「+自分の宛先を追加」

Select your own Google Workspace account.

• 「+連絡帳から追加」

Select from the list of addresses registered in the contact book of Google Workspace.

• 「+クリップボードから選択」

You can select the destination from the list of addresses (line breaks or comma separated) copied to the clipboard.

[Secure Option]

File recipients need a Gmail and Google Workspace account. If you have another account, you can receive it, but you cannot download the file.

[Simple Option]

You can send to any user who has an email address.

Normally, you can send up to 25 users. If you use the paid storage option, you can send up to 200 people.

There are basically no restrictions, but for Google format files (Google Docs, Google Spreadsheets, Google Slides), convert them as follows and send them.

[Case of sending a file]

• • • Google Document => Microsoft docx

    • Google Spreadsheet => Microsoft xlsx

    • Google Slide => Microsoft pptx

[Case of sending a folder]

• • • Folder => ZIP file

There is a limit of 25 files and 1 folder.

There is a 100GB limit.

Pop-ups may be blocked in your browser settings. Please allow pop-ups and check again.

You can cancel from the usage history. You can do this from the cancel button for the file or the cancel button on the details screen.

You cannot change the deadline after sending. If you want to change the deadline or the number of downloads, please cancel and re-execute the file service.

The edited contents will not be carried over.

If garbled characters occur, we recommend using the following tools.

• Windows：7-ZIP

• Mac：StuffIt Expander