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This page includes FAQs to assist a student with general questions and applications used while we are virtual learning. It contains similar information as found on the Family Help page but written for the students using the devices.
In this section:
In this section:
- Getting Signed-in
- Google Help
Click the buttons at right for more specific help.
Google Meet page is unavailable
(Currently being reviewed)
Getting Signed-in
Getting Signed-in
How do I find my email address?
How do I find my email address?
Students can login to Student Connect to find their email address. If you have problems logging into Student Connect, please contact your building administrator for more assistance.
What is my district Google password?
What is my district Google password?
Please contact your teacher for more information.
How do I log into my district Chromebook?
How do I log into my district Chromebook?
K-5 Students: Your device will have the Clever login page.
To login to your device:
Turn on the Chromebook. (The power button is usually in the upper right or on the right side of the device.)
If you have a Clever Badge (QR code):
Click the blue “next” button (bottom right of the pop-up box)
Show your badge to the camera (the camera is on the top of the screen)
Wait for the green check mark - once you see that you are signed in.
If you do not have a Clever badge (QR code):
Choose “sign in with another account” (It’s blue text on the bottom left of the pop-up box)
Login with your district Google Account (it might already have the @wwcsd.org already for you!)
You are logged in and ready to use the Chromebook! The Clever page may pop-up with helpful links to get you started.
Grades 6+:
To login to your device, enter your district Google account. (It may already have the @wwcsd.org for you.)
Using a Clever badge (QR code) to log-on
How can I sign into my Google account?
How can I sign into my Google account?
Chromebook: Sign in with your Google login (or Clever badge). You have access to everything!
Desktop/Laptop: You can sign into Google only by going to Google.com and clicking "Sign in". This works from any browser and will allow you to access the Google apps (such as Drive, Docs, or Classroom) but not import your personalized settings such as their bookmarks of saved websites or extensions.
To use your entire account, it is recommended to sign into the Chrome browser:
Open Google Chrome.
Add a new user (Click the circle icon in the upper right next to the three dots. Click "Add Chrome Profile" if prompted.)
Sign into Chrome using your full email address and password.
Click "Link Data" to sync with the account.
Click "Ok, Got It" to finish logging in.
You are now signed into your district personalized Google account with synced bookmarks and extensions.
It is highly recommended to sign into Chrome if available when using Google accounts, as it keeps the accounts separated (ex: personal accounts separated from work/district accounts, etc).
Google Help
Google Help
What is the Google "waffle"?
What is the Google "waffle"?
When a user signs into Google/Chrome there is an icon in the upper right of the browser that resembles a 3x3 square that we refer to as "the Waffle". Clicking on the Waffle allows students (or any user) to access their Drive, Docs, Classroom, or other apps including the McGraw-Hill Wonders program (for K-5 students.)
You may also see the waffle if you go to Google.com. Clicking on a link from there will prompt you to login to use that app.
Where are my Google Apps?
Where are my Google Apps?
Click on the Waffle to access their Drive, Docs, Classroom, or other Google apps.
If you don't see the app you are looking for, you may need to scroll down to view it.
You can also search for the app and click on the link; if you do this, the Google App will usually appear in the Waffle the next time you refresh your screen.
You can "click and drag" an icon in the waffle to reorder them (put them in an order that makes them easier to find.)
My teacher has asked me to install an extension; how do I do that?
My teacher has asked me to install an extension; how do I do that?
Extensions are ways to extend the browser experience. (These only work if you are signed into and using the Chrome Browser.)
To install an extension:
Go to the Chrome Web store
Search for the extension you have been asked to install (Note: On the left, under the search box, you will see a spot marked "for wwcsd.net"; check here for district recommended extensions.)
Click on the extension making sure it is the one you have been requested to add, and click "Add to Chrome" (Many extensions have similar named options)
Accept the permissions (not accepting will not allow it to be added)
The extension icon should appear in the upper right of the Chrome browser. You can click on the puzzle piece to see more extensions or manage your extensions.
Important: students will only be able to install district approved extensions. This is because some extensions can interfere with different applications and slow down the device response (ex: background/theme extensions). Sometimes they will add different extensions unbeknown to the user and can cause issues. Go to "Manage extensions" to turn off or remove unwanted extensions. (District installed extensions will be grayed out and unable to be removed/turned off.)
For more assistance, contact the WWCSD Parent Tech Hotline at (734) 419-2278 or email communitytechhelp@wwcsd.net
For more assistance, contact the WWCSD Parent Tech Hotline at (734) 419-2278 or email communitytechhelp@wwcsd.net
When contacting either help source, please be prepared to give your student's name, school, teacher name and device type that the student is using (student ID, student email, and password may be helpful to know to expedite assistance.)
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