Social Media Monitoring & Management

Social media management software or SMMS is a tracking tool that allows organizations to monitor and analyze online conversations from different communication social channels.

Apps / Tools

• 99 Dollar Social - services for small business

• Agora Pulse - high quality Facebook contests and promotions, analytics and CRM, innovative Twitter feed management, monitoring and user qualification

• Around.io - help online sellers promote and sell more product through social media channels

• Blinkist - Don’t have time to read a full book? Read a summary version of that book instead. Build knowledge in 15 min or less.

• Brandwatch - social media monitoring that supports many languages

• Bundlepost - time effectively find and share relevant content 

• Facebook Insights

• Flipboard - a simple magazine app for content discovery and sharing

• Google 

  • Analytics/Social Analytics

    • About Social plugins and interactions

  • Calendar 

    • Track meetings, deadlines, travel information.  

    • App available for smartphones

• Hootsuite - platform for managing social media. 

  • The system’s user interface takes the form of a dashboard, and supports social network integrations for Twitter, Facebook, Instagram, LinkedIn, Google+, YouTube, and many more.  

  • Additional integrations are available via Hootsuite’s App Directory, including MailChimp, Reddit, Storify, Tumblr, and Marketo (Wikipedia)

• IFTT - If This Then That - build automated processes to help manage your life with task management examples:

  • Send Gmail attachments to Dropbox

  • Text you the weather every morning

  • Archive tweets you favorite

  • Auto-add followers to a list

• Instagram Analytics

  • Crimsonhexagon.com

  • Minter.io

  • Sproutsocial

• LinkedIn

  • Understanding Company Page Analytics

  • Viewing Company Page Analytics

• Mention - follow mentions about you on the web

• News Feed Eradicator - removes of your Facebook News Feed so you can focus on more important tasks (like responding to Page comments).

• Newsle - stay up to speed with what’s hot by searching content, based on your LinkedIn, Facebook and email contacts, then shows popular topics from your connections.

• Oktopost - a B2B social media management platform similar to Hootsuite that provides detail reports for everything you share on social media (number of clicks, impressions, conversions).

• Pinterest Analytics

  • Confirm your website

• Post Planner - Use Post Planner to schedule content for Facebook and Twitter

• Rescue Time - online time management for work-life balance

• Schedugram -  schedule Instagram photos in advance

• Social Pilot - scheduling and marketing tool for agencies and social media professionals

  • Schedule Facebook & Twitter posts from Canva

• Sprout Social -

  • A social media management and engagement tool for businesses. 

  • 'Sproutenables' social communication for business with

    • Publishing

    • Engagement

    • Analytics

• Streak - CRM

• Storify - find, collect and share what people are saying on the web

• Word Swag - post quotes

Articles

• 3 Helpful Tools to Monitor Your Social Media Campaign With Ease

• How To Avoid Social Media Disaster

• 11 Productivity Power Tools Every Social Media Manager Needs

• How To: Hire A Social Media Manager

• 20 Time Saving Social Media Apps and Tools You Should Be Using

• Social Sharing: How to Get More People to Share Your Content

• Social media spring cleaning-4 must haves for managing social presence

  • Eye-catching graphics

  • A social media strategy

  • A budget for social media ads

  • Analytics - and the time to review progress

• Control access to your social media accounts

• Hire a social media manager?

• 6 social media monitoring tools

• 1. Social Mention

  2. Mention - monitor web and social media. React quickly, collaborate, and analyze your online presence.

  3. Talkwalker

  4. Topsy

  5. Hootsuite

  6. PinAlerts

• Social media checklist for businesses

Also See

• CRM - Customer Relations Management

• Mobile CRM