CRM - Customer Relationship Management

CRM or Customer Relationship Management is a system for managing a company's interactions with current and future customers. 

It often involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support.

Relationship Marketing

• Always be learning, from various areas, and on different topics

• Be open to opposing points of view

Tools

• Insightly - Google App

  • University 101 video introductions

• Nimble

• Salesforce

• ZOHO CRM

Articles

• Keep Your Data Honest! Is Your Cleaning Strategy Delivering?

• 9 small business CRM solutions

Also See

• Business Marketing

• Case Study

• Content Curation

• Content Discovery Platform

• Content Marketing

• Inbound Marketing

• Social Media Marketing

• Story Telling