The Customer Journey Online

The Customer Journey to Online Purchase - a free tool that helps explore the complex customer journey. 

Before making an online purchase decision, a customer may engage with your brand through many different media channels over several days. 

This tool, based on data from Google Analytics, helps you explore and understand the customer journey to improve your marketing programs.

Articles

• Your customer’s online journey is only part of the story

Also See

• CRM - Customer Relationship Management

• Customer Appreciation

• Customer Experience (the)

• Customer Support

• Referral Marketing

• UX Design & Research