UX Design & Research
User experience (UX) research focuses on understanding the user to determine how quickly a site can be navigated and how quickly users take action through:
Behaviors
Needs
Motivations
This is accomplished through
Observation techniques
Task analysis
Other feedback methodologies.
It is “the process of understanding the impact of design on an audience”:
Freelancer - build a better client website
Entrepreneur - having the best user experience for the users
Graphic designer - transitioning from print to digital tools
Marketer - improve website conversions
Tools
Hot Jar - See how visitors are really using your website, collect user feedback and turn more visitors into customers.
Peek - User Testing - "Get a peek into the power of user research. The fast, free way for your company to try user testing. Sign up to get a 5-minute video of a person using your website or app."
Sketch App - Digital design for Mac
Tea Leaf - Digital customer experience management and customer behavior analysis solutions
Jobs
Articles
UX Glossary: Task Flows, User Flows, Flowcharts and some new-ish stuff
A Step-by-Step Guide for Starting a New App Design Project in Sketch
Methods and best practices
Contextual Interviews
First Click Testing
Focus Groups
Heuristic Evaluation/Expert Review
Individual Interviews
Parallel Design
Personas
Prototyping
Surveys
System Usability Scale (SUS)
Task Analysis
Usability Analysis - Testing
Use Cases