Frequently Asked Questions

How do I access Infinite Campus?

• The only way to access Infinite Campus is through your WakeID Portal.

​How do I login to my WakeID Portal?

• Click here, for instructions on how to login to the WakeID Portal. If you need your password reset, ask one of your teachers for help. 

How do I access my school email?

• Look for the Outlook app in your WakeID Portal. 

How do I get extra help in my classes?

• Your teachers offer office hours/tutoring after school at least once a week. Ask your teachers what day they offer extra help.

• We also offer peer tutoring. More information to come!

How do I request a transcript?

• Click here for instructions on requesting a transcript.

What if my question isn't answered on this page?

• Email your counselor or make an appointment to chat.