Zoom Phones - Voicemail Setup

Navigate to the Call Handling section of Settings which allows you to set Business Hours, Closed Hours, and Holiday Hours. If you choose to set business hours, you can set up a voicemail greeting in three sections: Business Hours, Closed Hours, and Holiday Hours. If you do not set business hours, you can set up a voicemail greeting in Business Hours and Holiday Hours only. The instructions below are the same for any of the three situations.

If you do not add a personalized greeting, a default greeting will play.

Voicemail Setup

Login to your Zoom Phone Settings from waynflete-org.zoom.us
From the left navigation menu select Phone.
Click the Settings tab.
In the Call Handling section, click Edit in the Greeting & Leave voicemail instruction area for Business, Closed or Holiday Hours.
Click Add Audio. You have three choices:

Text to Speech — Allows you to convert text to speech if you want an quick and easy method to generate audio.
Record by Computer — Allows you to record custom audio directly in the Zoom web portal. You must have a functioning microphone to record.
Upload — Allows you to use an already recorded audio file. (.mp3 or .wav formats only, <10MB file size)

***Be sure to set greetings for Business and Closed Hours***

Text to Speech

A Audio Name - Enter the desired name for your greeting.

B Category - Select "Voicemail Greeting" for this

C Message to play -

Select the Language and Voice style.
Type in your voicemail message.
Click Play to hear your message and adjust choices as needed.

When satisfied, click Add.

Record by Computer

A Audio Name - Enter the desired name for your greeting.

B Category - Select "Voicemail Greeting" for this

C Language - Select your language

D Record Audio - Press the RED button to record your greeting. (You may have to give Zoom permission to use the microphone the first time). Record your greeting. You have the options to Record Again until you are happy with it.

E When satisfied, click Add.

Changing your Greeting

At any time you can change or edit your Voicemail Greeting.

Click on Edit, and Add Audio (if you want to record a new Greeting) or Choose from Asset Library
In the Asset Library, you can select or edit any of the Greetings you have previously saved.

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