View Menu Items Sold on Your Channels
The Menu Items page shows you which items have been sold, including their revenue, time snoozed, and availability.
Access the page by logging in to your Deliverect account and selecting Analytics followed by Menu items in the sidebar.
Filters
Use the filters at the top of the page to customize the data shown to you. The following options are available:
On locations
On custom tags
On channels
On date
It is possible to utilize all filters at once and with multiple locations, custom tags, and channels simultaneously. This allows you to specifically choose which information is shown, useful for understanding how your business is/was performing in specific areas or time periods.
Types
Change which type of item is displayed by selecting the different buttons. The data in the table will immediately update.
Data
All items sold are shown in the table. In addition to their name, you can also see:
Items sold as item: Total sold.
Revenue base: Only the item's price.
Successful revenue extended: The item's price and the price of any subitems.
Revenue from upsells: Total revenue earned from using the product as an upsell.
Revenue from variations: Total revenue earned from using variations.
Times Snoozed: The number of times the item was snoozed on each location/channel (e.g. an item snoozed once on 5 locations would show 5).
Time Snoozed: The total time the item was snoozed.
Availability: Compared to your total opening hours, how often the item was available. This is calculated by dividing the time snoozed by your total opening hours.
Single item view
Selectin an item either from the main Dashboard or the dedicated Menu Items page will provide the following metrics:
Total orders
Total revenue
Most popular order time
Revenue from upsells
Revenue from variations
Related items
At the bottom of the page, tables are present that show related items.
Export
Select the Export button to create a CSV file of the data.
You can include fields by searching for them, and selecting the x removes them. Items can be grouped by day, week, or all. Select the Export As CSV button once ready. You can download the file from your Operation Reports page.
Explanation of fields
Below you can find the possible fields and a brief explanation of what each means.
Field in CSV file: Explanation
CanceledOrderCount: The number of orders containing the item that were canceled
CanceledOrderCountAsItem: The number of orders containing the item that were canceled when sold individually as an item
CanceledQuantity: The quantity of an item in canceled orders
CanceledQuantityAsItem: The quantity of an item in canceled orders when sold individually as an item
CanceledRevenue: The lost revenue of an item because of canceled orders
CanceledRevenueAsItem: The lost revenue of an item because of canceled orders when sold individually as an item
FailedOrderCount: The number of orders containing the item that failed
FailedOrderCountAsItem: The number of orders containing the item that failed when sold individually as an item
FailedQuantity: The quantity of an item in failed orders
FailedQuantityAsItem: The quantity of an item in failed orders when sold individually as an item
FailedRevenue: The lost revenue of an item because of failed orders
FailedRevenueAsItem: The lost revenue of an item because of failed orders when sold individually as an item
IsBundle: The number of orders as part of a meal deal/bundle
ItemAvailability: How often the item was available on your menus
Name: An item's name
SnoozeCount: The number of times the item was snoozed/made unavailable.
SnoozeTime: The total time the item was snoozed/made unavailable
SuccessfulOrderCount: The number of successful orders containing the item
SuccessfulOrderCountAsItem: The number of successful orders containing the item when sold individually as an item
SuccessfulQuantity: The quantity of an item in successful orders
SuccessfulQuantityAsItem: The revenue generated from an item when sold individually as an item
SuccessfulRevenue: The revenue generated from an item
SuccessfulRevenueAsItem: The revenue of an item in successful orders