Steps
1. Look at the person.
2. Say, "I am sorry for ___________" (state what you did to offend the other person).
3. Say, "In the future I will __________" (explain how you will do it differently in the future).
4. Finish by asking the other person, "Do you accept my apology?"
Discussion
Why is it difficult to apologize sometimes?
Why is it important to look at the person and show interest in your apology?
Do you think you should apologize even if you still think you were not in the wrong? Why or why not?