Terms of Use

Last updated: 4 October 2026

The original text of this document is in English. The Russian and Ukrainian translations are provided for convenience; if they differ, the English version applies.

These terms are an agreement between you and Zestiwe Games (“we”) on the use of the mobile game Merge: Grid Explorer (“the Game”). What data the Game collects and what happens to it is described separately, in the Privacy Policy on this site.

Questions: zestiwegames@gmail.com

In short

The Game is free and shows ads. Coins and items in the Game are part of the game, not money: they cannot be exchanged for money or given to someone else. Purchases and refunds are handled by Google Play; if the money for coins is refunded, we deduct those coins. Nicknames must not insult anyone, and play must be fair — faking results gets you excluded from the leaderboards. The Game is provided “as is”.

1. Accepting these terms

By tapping “Accept” in the consent window on first launch, or by continuing to play, you accept these terms and the Privacy Policy. If you do not agree with them, do not use the Game.

The Game is not intended for children under 13 (see “Children” in the Privacy Policy). If the laws of your country do not yet allow you to enter into such agreements yourself, play with the consent of your parents or guardians.

Purchases in the Game are also governed by the Google Play terms.

2. The Game and updates

The Game is free. We keep developing it: we may add, change and remove modes, items, rewards and prices, and change the game balance. Game updates are mandatory — you cannot keep playing an older version.

Cloud progress, nicknames, leaderboards, weekly rewards and purchase checks need an internet connection. Without one the Game works, but these features are unavailable.

3. Account and progress

On first launch the Game creates a player account for you in Unity services. Until you sign in with Google Play Games, the account is tied to this installation only: after reinstalling, clearing data or on another phone, your progress will not come back. To keep it, sign in with Google Play Games.

Deleting your data in the Game settings cannot be undone: your cloud progress, player account, nickname and leaderboard entries are deleted (details are in the Privacy Policy). Progress on the phone itself remains.

We take care of your progress, but we cannot guarantee that it will never be lost because of a device failure, cleared data, playing without signing in with Google, or changes in our partners' services.

4. Coins and items

Coins are earned in the Game and bought for money. They are spent on undos, second lives, tile skins, avatars and frames. Coins and everything obtained with them are a right to use them in the Game, not your property:

• they have no monetary value and cannot be exchanged for money, goods or services outside the Game;

• they cannot be sold, gifted or transferred to another player or account;

• spent coins are not returned;

• we may change prices and the range of items; items you have already bought stay yours.

If we ever stop supporting the Game, coins and items will no longer be available; no monetary compensation is provided for them unless required by law.

5. Purchases and refunds

The Game sells coin packs and ad removal. Payment is handled entirely by Google Play under its own rules; we never see your payment details.

Ad removal is permanent and tied to the Google Play account it was bought with: after reinstalling, Google Play restores it itself. It removes interstitial ads; rewarded videos remain — you watch them by choice.

Refunds are requested through Google Play under Google Play's rules. If the money for a coin pack is refunded or the payment is reversed, we deduct that pack's coins from your balance, even if it goes below zero; anything already bought with them stays yours. While the balance is negative, coins cannot be spent.

If a purchase did not arrive in the Game, write to zestiwegames@gmail.com and include your Google Play order number.

6. Ads

The Game shows ads from our partners (see the Privacy Policy). Advertisers and ad networks, not us, are responsible for their content. A reward for a video is given only if the video is watched to the end; if an ad fails to load, there is no reward. The number of rewarded videos per day may be limited.

7. Nickname and conduct

Other players see your nickname, avatar and frame. A nickname must not contain insults, profanity, threats, bullying, hate speech or sexual content; must not impersonate another person, the Game's developer or support; and must not contain other people's names, phone numbers, addresses or other personal data. Technical rules — length, allowed characters, a change once every 14 days — are described in section 10 of the Privacy Policy.

We may reset a nickname that breaks these rules without notice. You can report someone else's nickname from the player menu in the leaderboard or by email. Do not abuse reports.

8. Fair play

It is not allowed to:

• use modified copies of the Game, hacking tools, bots or other means that give an unfair advantage;

• forge requests to our server or interfere with its operation;

• deliberately exploit bugs in the Game to obtain coins, items or results; if you find a bug, please tell us — the main menu has a “Found a bug?” button.

If we detect a violation, we may remove results from the leaderboards, exclude the player from leaderboards and weekly rewards, cancel anything obtained unfairly and reset the nickname.

9. Leaderboards and rewards

Results are written to the leaderboards by our server after a check; a result that does not pass it is not added. We may correct and remove results that were obtained by mistake or unfairly.

At the end of each week the top three players of the weekly leaderboard receive coins, and first place receives the “Champion of the week” badge until the next results. The reward is given once per week; we may change the reward amounts. The daily reward and daily goals follow the rules shown in the Game and may also change.

10. Inviting friends

In the profile window you can share a link to the Game with your invite code. A friend who installs the Game from Google Play via this link receives 100 coins right away. When they reach the 256 tile, you receive 250 coins — for each such friend, but for no more than ten friends. You collect the reward the next time you open the Game.

A friend is counted once; you cannot invite yourself. An invite only works if the Game was installed from Google Play via the link and this is a new player. Inviting yourself through reinstalls, second accounts or forged requests is not allowed — we may cancel such rewards (see section 8). We may change reward amounts and conditions; rewards already given stay yours.

11. Promo codes

We may release promo codes — for example, through content creators and in our communities. A promo code is entered in the Game under Settings → Promo code and gives the coins, lives or undos set for that code. A promo code may have an expiry date and a limit on the number of activations; once it has expired or run out, the code no longer works. Each promo code can be activated once per player account; different promo codes can each be used once. A promo code can also come in a link to the Game on Google Play — then it is activated automatically on first launch.

Promo codes have no cash value and cannot be exchanged for money or sold. We may end a code early. Getting rewards through second accounts, reinstalls or forged requests is not allowed — we may cancel such rewards (see section 8).

12. Rights to the Game

The Game, its code, graphics, music and texts belong to Zestiwe Games or our licensors (see the “Licenses” page). We allow you to use the Game for personal, non-commercial purposes. You may not copy or sell the Game, distribute modified copies of it, or decompile its code, except where expressly permitted by law.

13. Liability

The Game is provided “as is”. We try to keep it running without errors or interruptions, but we do not guarantee it. Our partners' services — Google, Unity and the ad networks — work under their own rules, and we are not responsible for them.

To the extent permitted by law, we are not liable for indirect losses, loss of progress or in-game items, or interruptions of the Game. Nothing in these terms limits your consumer rights that, under the law of your country, cannot be limited by contract.

14. Termination

You may stop using the Game at any time and delete your data in the settings. We may stop supporting the Game or some of its features; if this affects something you bought, we will try to give advance notice.

15. Changes to these terms

We may update these terms. A new version is published on this page with a new date at the top. The Game will tell you about significant changes with the consent window on the next launch; by continuing to play, you accept the updated terms.

16. Governing law and disputes

These terms are governed by the law of Ukraine, unless mandatory rules of your country of residence provide otherwise. Before going to court, please write to us — most questions can be resolved by email.

Contact

Zestiwe Games — zestiwegames@gmail.com