ZELO'S COMMUNICATIONS

Internal communications are held face to face; via emails, mobile phone calls and Zoom meetings. Job descriptions, SOPs, IMS policy and objectives are available on the Zelo Integrated Management system Google site which is accessible to all employees as necessary.

Zelo operates an open system where every member of staff can express themselves freely without fear of negative consequences. This has enabled our Integrated management system to continually improve.

External communications are carried out through Emails, face to face meetings, company website and electronic meetings. Records of meetings are kept in the Implementation folder in the Zelo Integrated Management system Google site.

At Zelo, our public image is vital and as such only experienced members of staff can communicate to external parties on behalf of the company and at the instance of the Managing director.

Refer to https://drive.google.com/drive/folders/1tqB35f-DlvsaIcrenDQf_gk5-OB15X4l?usp=sharing for implementation records.