Zackery Martin
Newmarket, Ontario
zackerymartin2@gmail.com
Dear Industry Leaders,
I am a dedicated and service-oriented individual who enjoys working and am ready to begin my career within the fashion industry. I am a recent graduate of the Fashion Business Management program at Seneca College and current student at the University of South Wales completing my degree in Fashion Business & Marketing. I am ready to apply the knowledge I have acquired through my time at Seneca into the real world.
Over the last four years I have worked in various different roles within the fashion industry including customer relations, communications, and sales associate jobs giving me a wide breadth of knowledge in how each role plays a part in the company’s overall success. I have experience working in different atmospheres under unique situations aiding in developing my customer service skills and forward-thinking mindset. I have a strong foundation in business marketing and its relation to the retail strategy and know that this a great asset to bring forward to my career in fashion.
I am fashion-oriented, passionate about the retail industry and believe in the process that makes it successful. I have a proven track record of achieving sales goals and have won multiple competitions within the companies that I have worked for. I am self-motivated and strive to push those around me to meet their goals, leading to a positive work environment that people enjoy being in.
I look forward to beginning my career in the fashion industry and seeing where my journey takes me. I am looking forward to hearing from you and discussing why I am the ideal addition to your team. Please don’t hesitate to contact me zackerymartin2@gmail.com about any questions you may have or to arrange an interview. Thank you so much for the time you have taken to overview my digital portfolio.
Yours truly,
Zackery Martin
Zackery Martin
Ontario, Canada | LinkedIn
+44 (7735) 208 469 UK | zackerymartin2@gmail.com
OBJECTIVE
I am a friendly, outgoing, detail-oriented and hardworking individual looking to utilize my marketing and business management skills while applying them to my work within the fashion industry. I am eager to connect with a well-respected companies and fashion houses, where I can best demonstrate my skill set in business communications and continue to learn from current industry leaders. Fashion-oriented, determined and passionate about the retail industry.
QUALIFICATIONS
· Over four years of retail and customer relations experience, providing each customer exceptional service and having a deep understanding of how important the brand image is to the company
· Advanced Diploma in Fashion Business Management and current Fashion Marketing student graduating May 2023, giving me an understanding of both the retail and business aspects within the fashion industry
· Proficient at working individually and in a team setting in order to meet set goals and achieve the best results with exceptional verbal and written communication skills
· Well-rounded in various computer software’s such as POS, Counterpoint, Microsoft, Excel, Google and Adobe Illustrator
EDUCATION
Fashion Business and Marketing – BA Degree (Hons) September 2022 – Present
University of South Wales, Cardiff, UK
· Vast knowledge in public relations, marketing and communications
· Gaining analytical skills in business development, concept strategies & branding
· Aware of current business strategies and relevant retail concepts from a global perspective
· Dedicated final major project on Aritzia and creating business solutions that cover human, legal and financial perspectives relevant to society and the current retail industry
Fashion Business Management – Advanced Diploma September 2018 – April 2021
Seneca College, Toronto, ON
· Effective creative skills with the ability to think of innovative ways to make the store or business better
· Gaining vast knowledge in retail operations, buying, product development and category management
· Hands-on experience in a FIELD capstone with Holt Renfrew & the H Project creating real business solutions and opportunities to meet set goals and increase company growth
WORK EXPERIENCE
Customer Relations Lead & Operations Assistant May 2019 – September 2022
Running Fox Equestrian Products, Caledon, ON & Wellington, FL – Full Time
· Travelled and worked at various store locations throughout North America proving my capability of adjusting to different atmospheres and situations to meet the businesses needs
· Key role in setting up and selling out of store-pop up shops under set timelines aiding in company growth and maximizing client reach
· Gained valuable experience in a luxury retail setting and hold a deep understanding for fulfilling high-end clienteles needs
Communications Specialist September 2019 – December 2019
Seneca College, North York, ON – Full Time
· Department lead in communications segment for Seneca College's Women's wear retail boutique
· Ran boutiques social media channels and lead to 10% growth across platforms within a three-month time period
· Created effective content and marketing to be shared across in-person and digital marketing platforms leading to record breaking UPT's and daily sales recorded
· Successfully managed a team of six and distributed tasks best suited to members on my team to maximize success and goal completion
Client Retail Advisor February 2019 – May 2019
Hudson’s Bay Company, Newmarket, ON – Part Time
· Provided high level of service in Women’s footwear department with expertise from casual, seasonal and formal product ranges
· Demonstrated an understanding for each customer’s needs to create individualised experiences and high customer satisfaction
· Ability to time manage as needed and adapt to different situations in a quick and professional manor
Team Leader & Key Holder October 2016 – August 2018
Greenhawk Equestrian Sport, Gormley & Palgrave, ON – Part Time & Full Time
· Exceptional visual skills with creating store displays and dressing manikins
· Vast product knowledge and ability to remember key attributes of multiple products resulting in high customer satisfaction
· Proven ability to up-sell during customer interactions leading to winning every staff bingo offered throughout the duration of employment
· Punctual and reliable at withholding company procedures to include, opening, closing, end of day till reports, stock transferring and markdown tracking
ACCOMPLISHMENTS
· Graduated college with a 3.5 GPA and held a GPA above 3.8 in my final year
· Recognition from numerous professors and teachers for my strong work ethic and ability to produce professional standard material and content
· Awarded star student of the semester while on the communication team for Seneca College’s fashion boutique
· Recipient of International excellence scholarship from USW for holding a GPA above 3.2
INTERESTS & HOBBIES
· Fashion-oriented, take pride in how I look and represent myself to others
· Always up to date on leading trends within the fashion industry, social media and what is going on around me
· Passion for fitness and continuously challenging myself to reach new goals
· Equestrian for over ten years teaching me the importance of trust and dedication