Frequently Asked Questions
Frequently Asked Questions
Q: Wow this is super expensive. Can't you lower your price?
A: Fursuits are luxury! They are made with high quality and high prices fake fur. Manufactures set up prices and time to time they raise these so do we. All these suits are hand crafted with care an dedication so you don't only pay the item but the craftsmanship put into too.
Q: What do you make at Yeenbug Studio?
A: I create custom fursuit parts and accessories, including fursuit heads, paws, tails, and ear headbands. In adition canvas paintings, digital art and other crafts.
Q: Do you accept commissions from minors?
A: Sadly, no. I don't accept fursuits commissions from them, nor a parent to the minor. Why? Because it may be just a flare and they will literally outgrow the suit. These are not cheap costumes. For this I offer face-only masks, ear headbands, a smaller but same quality costumes to enjoy at convetions.
Q: Do you take full fursuit commissions?
A: At the moment, I primarily focus on partial fursuits and accessories. If I ever open for full suits, I’ll announce it on my social media.
Q: How can I order a commission?
A: When commissions are open, you can fill out a commission form (linked on the Commissions page). I’ll review your request and let you know if I can take on your project.
Q: How long does it take to complete a commission?
A: Turnaround times vary depending on complexity and my current queue. Smaller items like ear headbands take a few weeks, while fursuit heads can take several months. As an adult with a full-time job this maker business is heavily a hobby business in my spare time.
Q: I'm alergic to animals.
A: As of now the home is pet free. But in the future there's a plan to adopt a dog.
Q: I have xy special needs. Can I still commission?
A: Let me know in the form if you require something special and we'll discuss if we could accomodate. Never did anything like these but we can always try.
Q: Can you make a fursuit of a copyrighted character?
A: No, I do not make suits of trademarked or copyrighted characters. I only create original designs or characters you own.
Q: What kind of faux fur do you use?
A: I source high-quality faux fur in Europe and do my best to match reference images. Some colors may be limited due to availability.
Q: Do you work with all species?
A: I take on most existing animal species. There are some species I don't take such as dutchie, sergals, protogens...
Q: Do you work to deadline?
A: No, it can't be and won't do rush order either. Maily due limited time to work on fursuits (work and personal life matter). I do offer a rough ETA like "June" or "around summer".
Q: What do i get with my commission?
A: You get the fursuit for sure! In addition a laminated badge with a choosen name, digital refrence sheet (if the design doesn't have a fullbody design you can chose to be made or leave it a partial design), little goodie(s).
Q: How much do your commissions cost?
A: Prices vary depending on complexity. You can find a detailed price list on the Prices page.
Q: Do you offer payment plans?
A: Yes! I require a non-refundable deposit upfront, and the remaining balance can be split into payments. Full payment is required before the finished product is shipped.
Q: What payment methods do you accept?
A: I accept PayPal and bank transfer. Specific details will be provided when your commission is accepted.
Q: Do you accept refunds or cancellations?
A: Deposits are non-refundable. If you need to cancel after work has started, refunds may be partial depending on progress. Full details can be found in my Terms of Service.
Q: How do I clean my fursuit?
A: I have a full cleaning guide available, but in general:
Foam heads: Spot clean with a damp cloth and mild soap; never submerge in water.
3D-printed heads: Wipe with a damp cloth; avoid soaking any glued parts.
Other parts (tails, paws, etc.): Most can be (no heat) machine-washed and air-dried.
Q: How should I store my fursuit?
A: Keep it in a cool, dry place. Avoid direct sunlight and humid environments. Hanging or placing it in a breathable storage bin is best.
Q: Any more tips?
A: Youtube videos. Search for "fursuit cleaning tutorial" and check on other makers. All suits are diffrent so are their cleaning. The general is to avoid heat as the fur is plastic and will melt.
Q: Is shipping included in the price?
A: No. The shipping price depens on the box's weight, dimension and your location.
Q: Do you ship to the US?
A: Yes, but the additional customs clearance is on the customer. I'm from the EU so shippping outside of these countries will always have additional cost.
Q: What happens if my suit gets damaged during shipping?
A: I carefully package every order, but if there’s damage upon arrival, please contact me within 48 hours with photos, and we’ll discuss possible solutions.