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Training Focus :
● Understanding ISO 9001:2015 Requirements:
Participants will gain in-depth knowledge of each clause of the ISO 9001:2015 standard, including the context of the organization, leadership, planning, support, operation, performance evaluation, and improvement. The training ensures clarity on mandatory requirements versus recommendations, and how these apply to real-world business processes.
● Process Approach:
The training emphasizes the approach to quality management, teaching participants how to map, document, and optimize business processes. They will learn how processes interact and how to monitor and measure their effectiveness, ensuring consistent quality outputs.
● Risk-Based Thinking:
Attendees will be introduced to the concept of risk-based thinking, which is central to ISO 9001:2015. The training explains how to identify, assess, and address risks and opportunities, integrating them into daily operations and strategic planning to enhance resilience and continual improvement.
● Documentation Requirements:
The course covers the types and levels of documentation required by ISO 9001:2015, including documented information, procedures, work instructions, and records. Participants will learn best practices for creating, controlling, and maintaining documentation that supports effective QMS operation.
● Internal Auditing:
Training includes a thorough introduction to internal auditing principles and practices. Participants will learn how to plan, conduct, report, and follow up on internal audits, using audit findings to drive corrective actions and continual improvement.
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