Unhoused Resources

Emergency Shelters for Men: 

Catholic Charities Family and Community Services (585) 546-7220, 547 Joseph Ave. Rochester, 14605 Catholic Family Center is the largest provider for supportive emergency housing in Monroe County.

Open Door Mission Samaritan House (585) 423-1825, 210 Main Street Rochester, 14614 Samaritan House and Selah House provide shelter to those in need. In addition to overnight accommodations,  we give our guests access to warm meals and essential laundry services.

Salvation Army Booth Haven/Safe Haven (585) 987-9540 ext. 2284, 70 Liberty Pole Rochester, 14604 Our three shelters in Monroe County provide almost 100 beds, some of which are designated for veterans.

• Booth Haven, serving homeless men

• Hope House, serving homeless women and their young children

• Safe Haven housing the chronically homeless

Emergency Shelters for Women: 

Catholic Charities Family and Community Services (585) 277-7550, 715 Dewey Ave. Rochester, 14613 Provides an emergency shelter that offers 18 beds for single homeless women and 17 rooms for homeless families to include single women with children and intact families.

YWCA Emergency Housing (585) 368-2220 The goals of the program are to help homeless women and families find appropriate housing and improve financial stability.

Emergency Shelters for Parents with Children: 

House of Mercy (585) 546-2580, 285 Ormond Street Rochester, 14605 Food, shelter, clothing, treatment and more, we are here to help in whatever way we can – our doors are always open.

Family Promise of Greater Rochester RAIHN (585) 506-9050, 142 Webster Ave. Rochester, 14609 Family Promise of Greater Rochester (FPGROC, formerly RAIHN) assists families at risk of or experiencing homelessness to achieve sustainable independence by providing person-centered, holistic services in collaboration with the greater community.

Volunteers Of America The Guest House (585) 647-1150, 214 Lake Ave. 14608 Volunteers of America provides immediate emergency shelter and support services for homeless families with children at The Guest House.

Bethany House (585) 454-4197, 1111 Joseph Ave. Rochester, 14621 Bethany House proudly provides temporary housing, assistance and support to women and children in Rochester, NY

For Youths and Young Adults:

Center For Youth, ages 12-17, (585) 271-7670, (585) 473-2464, 905 Monroe Ave. Rochester, 14620 We house youth in need, both long-term and short-term housing

For Veterans: 

Veterans Outreach Center (585) 546-1081, toll-free 1-866-906-8387, 791 South Ave. Rochester,14620 Our residential programs offer safe, supportive housing tailored to the unique needs of those who have served. Whether transitioning from homelessness, overcoming challenges, or working toward independent living, we are here to help.

For Special Situations: 

Spiritus Christi Prison Outreach 

Jennifer House (Women) (585)-288-1074, 30 Millbank Street, Rochester, 14619, 

Nielsen House (Men) (585)-328-0801, 30 Millbank Street, Rochester,14619 

Residential re-entry for individuals who are homeless and justice-involved.

Other Housing issues/support/referrals in Monroe County: 

Monroe County Department of Human Services (585) 753-6998 during the day or (585) 442-1742 after hours 

Flower City Habitat for Humanity:(585) 546-1470, 755 Culver Road Rochester, 14609 Community resources that offer a range of support for your needs.

Catholic Family Center (CFC): Call (585) 232-2050 to get information on assistance to restore and/or maintain family stability by focusing on emergency rent assistance, food assistance, short-term crisis intervention and case management. They can assist with issues related to loss of employment, denial of benefits, food shortage and help with furniture, food, emergency debt relief and financial assistance to avoid eviction. The staff is bilingual and culturally sensitive. 

Community Place of Greater Rochester (CPGR): (585) 327-7200, 57 Central Park Rochester, 14605, Offers assistance with rent.  

Rochester Housing Authority Rental Assistance Programs: (585) 697-6105 for Section 8 Inquiries. Call (585) 697-6105 for Application Information. Call (585)- 235-0447 for questions about Public Housing.