Mental Health Resources

If you have any type of insurance, always check with your insurance company first to see what and who they cover. They often have a list of their own Providers.

FOR IMMEDIATE HELP IN EMERGENCY CALL 911

IF IN CRISIS CALL OR TEXT NATIONAL SUICIDE & CRISIS LIFELINE AT  988 (27/7)

Call the 24/7 Crisis Line UR STONG MEDICINE at (585) 275-8686

NAMI NATIONAL HELPLINE: M-F 10am-10pm ET Call: 1-800-950-6264, Text: 62640, Chat: nami.org/help, Email: helpline@nami.org

CALL 211 FOR ESSENTIAL COMMUNITY SERVICES

CHAT WITH LIFELINE AT: 988lifeline.org/chat

Linea de Prevcion del Suicidio y Crisis: 1-888-628-9453

Lifeline Options For Deaf and Hard of Hearing: For TTY Users: Use your preferred relay services or dial 711 then 988.

Mental Health Association of Rochester/Monroe County: (585) 325-3145, 274 N. Goodman Street, Rochester, 14607, This organization offers a variety of mental and emotional support services geared to the wellbeing of residents. mharochester.org

Genesee Behavioral Health Center: (585)-922-7770, 224 Alexander Street Rochester, 14607

National Alliance on Mental Health (NAMI) Rochester: (585) 423-1593, Support for those affected by mental illness through advocacy, free mental health support, online groups, resources and education.

Monroe County Office of Mental Health: (585) 753-6047, 1099 Jay Street, Building J, Rochester, 14611, Emergency Crisis Services, Inpatient -acute and intermediate levels of care, Outpatient treatment outpatient and group, Residential/housing services, Community support programs-vocational support, respite, family support, self-help, consumer initiatives, socialization and recreation opportunities.

Walk-In Behavioral Health Access and Crisis Center: (585) 368-3950, Located in the St. Mary’s Medical Campus Building, 65 Genesee St., Entrance 11 Chili Ave., Rochester, 14611, Part of the Rochester Regional Health Behavioral Health Access and Crisis Center, available for those who need help with a mental health issue. The Center is an alternative to a trip to the emergency department for urgent mental health needs. For adults age 18 and over, without an appointment on a walk-in basis, you may call ahead to be accepted as soon as space as available. Behavioral health services are voluntary, patients are free to come and go as they please. You’ll experience a comfortable, relaxed environment with clinicians who can assist your with problem-solving and safety planning.

Brighter Days Pediatric Mental Health Urgent Care: Crisis Call Line (585) 275-8686, 300 Crittenden Blvd., Rochester, 14642, Walk in clinic offers evaluations and interventions to help young people and their families experiencing acute distress. Children must be accompanied by a caregiver for the duration of the walk-in visit. Services include Assessment and evaluation, Safety planning, Crisis intervention (coping skills and coaching) Family-centered support, Linkage to appropriate community and educational resources. If your child is not safe to go home or needs admission the Urgent Care will have the ability to support your family with the transition. 

Child and Adolescent Inpatient Services: Part of Strong Memorial Hospital, (585) 273-2320, (585) 275-5300, Psychiatry Service serves patients from 5-18 who have symptoms of acute psychiatric illness or disorder requiring a safe, therapeutic and supportive environment to assist with stabilization interventions. Admissions generally occur on an emergency basis.

Child and Adolescent Partial Hospitalization Service (CAPHS): (585) 273-1776, 1860 South Ave., 2ndFloor, Rochester, 14620, M-F  7:30am-2:30pm, Pediatric partial hospitalization program, serves as alternative to psychiatric inpatient admissions or re-hospitalizations for adolescents between the ages of 12-18 who do not require the security of a secure inpatient unit. It is also utilized for at-risk adolescents who need of a step-down from an inpatient hospitalization. Program includes individual, group and family therapy, psychiatric evaluation to see if medication is appropriate.

Mental Health Self Help Drop-in: (585)325-3145 x300, 344N. Goodman St., Rochester,14607, mharochester.org Peer support by/for individuals who are on the path to mental wellness. Walk-in support, no appointment needed.

Hope Place: (585) 325-3599, 1099 Jay St., Building P, Rochester, 14611, villaofhope.org A peer run Living Room Program. Walk in support, no appointment needed.

Affinity Place: Respite for individuals experiencing a psychiatric crisis. A  27/7 Warm Line Staffed by Peer Crisis Mentors: (585) 563-7470, To register or learn more call (585) 563-7083, easthouse.org/affinityplace.org

Veterans Crisis Line: 988 Press 1 or Chat Online veteranscrisisline.net   Free, 24/7, confidential support, the Veterans Crisis Line can help even if you’re not enrolled in VA benefits or health care

Rochester Mental Health Center: (585) 922-2500, 490 E. Ridge R., Rochester, 14621 

Adult outpatient services provide mental and behavioral services for adults over 18 and their families. The goal is to provide overall emotional well-being of patients and respect individual needs.

Liberty Resources Behavioral Health Center: (585) 410-3370, 175 Winton Road N. Rochester,14610, Offers a variety of multi disciplines to provide care that matches your needs. Behavioral Health, Physical Health, Disability Services, Early Childhood, Child and Family. liberty-resources.

FLACRA-Mental Health Services: (585) 434-2633, 339 East Ave. Suite 303 Rochester, 14604, At Finger Lakes Area Counseling and Recovery Agency they provide comprehensive youth, individual and family treatment   flacra.or

UR Medicine Mental Health and Wellness: Adult Outpatient Services: (585) 273-5050, (585) 275-3535, 30 Locations around Rochester including Mental Health Care for Spanish Speaking Patients, Deaf Wellness Center, Psychiatry, Family Therapy, Group Therapy, Older Mental Health Services etc. offers a wide range of mental health services, including clinical care, community services, education and research in psychiatry.