Frequently Asked Questions

We typically are, as we house-sit full-time when we aren't actively traveling. You can view our updated calendar here.

Facebook Marketplace:

The items listed here are either secondhand or handmade by me. I source the materials for my handmade products almost entirely through thrift stores, which is challenging and fun. As I expand my work I look forward to taking my sustainability efforts even further by sourcing materials from other eco-friendly businesses and sharing my suppliers with all of you!

Etsy:

Since my shop is currently comprised of only digital products, the materials used are also digital in nature. Everything I make is done with just a laptop and an internet connection, but I love utilizing open-source software in the creation of my products. Wherever possible I strive to ensure that my products are eco-friendly (hence the digital medium) and will continue to prioritize that with new product development.

For Facebook Marketplace purchases, I accept cash or Venmo (@WildFreeKellyGreen).

On Etsy I accept the following payment methods:

• Visa/Mastercard/AMEX/Discover

• Apple and Google Pay

• iDEAL, Sofort, Klarna, and Diner's Club

• Gift Card

• PayPal

Learn more about payment methods on Etsy here.

On Gumroad I accept the following payment methods:

• Most Debit cards (some banks may not allow online transactions)

• Visa/Mastercard/AMEX/Discover

• Apple and Google Pay

• Maestro and Diner's Club

• PayPal

Learn more about buying on Gumroad here.

Since my shop is comprised of entirely digital products at this time, I am not offering refunds on any of the products you see listed in my Etsy or Gumroad stores. I encourage customers to fully read product descriptions before making a purchase, as I try to include as much detail as possible to allow for a fully informed decision.

For Facebook Marketplace purchases, I allow refunds on a case-by-case basis. I do my best to include enough information for buyers to know what they are getting. For my artwork, I would much rather someone return a piece and receive a refund so my creations can be with people who will love and appreciate them.

I typically respond very quickly through Facebook Messenger (within hours) and within 24 hours for Etsy communications.

When I receive a message I respond as quickly as possible, but currently ask that customers allow up to 72 hours for a response from me. This is because I am a digital nomad and while I strive to remain within cell and internet service there are moments when I am out in the woods and out of reception for up to a couple of days at a time. I thank you in advance for your patience and look forward to getting back to you!

The best way to reach me is directly through my email at Wild_Free_Kelly_Green@proton.me. You can also message me through Etsy or any of the social media outlets I have listed on my Contact page.