Services

Our Actions – Your Service

Voice It In Action provides structured, ethical, and accountable support services to individuals, families, and communities affected by violence. Our services focus on support, coordination, advocacy, and awareness, while working alongside formal authorities and systems.

All services are rendered in a manner that protects victims, ensures accountability, and safeguards the organisation.

IMPORTANT SERVICE REQUIREMENT

SAPS CASE REQUIREMENT: Voice It In Action assists only with cases that have been formally reported to the South African Police Services (SAPS). A valid SAPS case number is required before any assistance can commence.

Why this is required:

Ensures victim protection and access to state support mechanisms
Enables accountability and transparency
Prevents misinformation, defamation, and organisational risk
Allows responsible engagement with authorities

Cases based on allegations alone cannot be supported.

SERVICE FEES – SUMMARY

Voice It In Action applies standardised service fees on a cost-recovery basis to support sustainability, responsible service delivery, operational coordination, and service quality.

Effective 18 May 2026, Voice It In Action has implemented an updated service fee structure due to increasing operational, transport, communication, administrative, and general cost-of-living expenses. These updates include adjustments to existing services, the introduction of new services, and the separation of certain service categories to improve support delivery, coordination, and long-term sustainability.

These updates are implemented in line with Voice It In Action’s internal policies and service terms, which provide that service fees and operational costs may be reviewed and updated from time to time, subject to appropriate communication to clients and stakeholders.

Standard Fees

Case Onboarding & Administration: R1250
Ongoing Case Support: R950 per month
Master Awareness / Campaign Design: R550 per poster
- 1. Poster Variations / Edits - R50 to R100 per variation
Court Support Mobilisation: R850
Standalone Missing Person Poster Sharing: R550 (verification required)

Fees cover administration, coordination, communication, and accountability. They do not constitute legal representation.

For full details, please review our Service Fees & Cost-Recovery Policy.

This policy is reviewed periodically to ensure fairness, sustainability, and alignment with South African nonprofit governance standards. The most recent version is made publicly available via the above Google Drive link for transparency.

HOW TO REQUEST ASSISTANCE

All requests for assistance must be submitted through our official intake forms.

SAPS case number is mandatory
Information provided is treated as confidential and protected
Consent is required for any awareness or public communication

DISCLAIMER

Voice It In Action provides advocacy, coordination, awareness, and support services. We do not provide legal representation unless through formally partnered legal practitioners.