FAQs

Frequently Asked Questions

GENERAL

What does Uplift Learning Academy provide?

We provide online classes to  students across the world.

Using our website or mobile app, students can signup for live classes in under 5 minutes. 

Where are we based? 

We're based in Florida ,  but we have a fully remote team spanning across the U.S. with teachers from all over the world! But if you want the specifics, our mailing address is P.O Box 25  Tallahassee Fl 32302.

Who can take our virtual courses?

Any child  in the world, ages 3-18.

Is Uplift Academy safe? 

Uplift  has many policies and procedures in place that are designed to keep students safe! For starters, all of our teachers   go through a lengthy screening, approval, and onboarding process. Outschool  also monitor sessions on the platform to ensure student safety. However, at the end of the day, you’re still talking to strangers on the internet—that’s why we recommend that you never share personal information like your address  or where you live with anyone online, including your teacher!

What can I NOT use Uplift tutoring for? 

Students may not use Uplift tutoring  to cheat on their assignments. This includes asking for help with questions from an exam, using the platform to get answers to your homework without making an effort to participate, or asking a teacher  to write an essay for you. 

How can I make sure that I can keep using ULA?

Our top priority is to keep ULA  a safe and supportive environment for everyone! Help us keep our community thriving by adhering to our community guidelines below.

Privacy and sharing contact info. All communications must occur on the Outschool  platform. Users may not share or request contact information (email, phone number, or social media handle) or other personally identifiable information (last name or address) with each other. Users also may not share links to third-party sites unless it meets Outschool guidelines

Language and subject matter Neither students nor teachers are permitted to use inappropropriate or offensive language (such as swear words, insults, or slurs), discuss inappropriate topics (such as violence or sexual topics), or share media related to any of the above.

Respecting each other and each other’s boundaries. Everyone on Uplift  deserves to be treated with respect. Students and coaches should notify Uplift  if any user makes them feel uncomfortable, pushes them on a question they are not comfortable with, or violates a stated boundary.

Violating these guidelines may result in your account being reported to Outschool support team.

I still have questions. How can I get in touch with your team?

We’re happy to answer them! Just  email us directly at info@shundrawilliams.com