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To edit employee punches, you can either follow the step-by-step instructions below or watch this example video.
See images below for a quick view of the manager's UKG home screen.
📍 Please note that all screenshots and directions located within this site are taken from the UKG Pro App.
There are three different ways to do this.
There are three different ways to do this.
Option 1: Tap "Employee Summary" under the "Time" option.
Option 2: Use the magnifying glass tool Search option at the bottom of your screen to search for the employee using their name or ID.
Option 3: Go into the Dataview Library.
All options will only give you a list of who you have access to. The most common way to fix a punch for an employee is Option 1, so that process is detailed below.
Employee Summary
Employee Summary
Tap on Menu at the bottom of your screen.
Tap on Time.
Tap on "Employee Summary."
To choose an employee, you can check the box to select the employee, and then tap their name or "Open Selected" above the table to be taken to the employee's timecard.
Once you are in an employee's timecard, you can tap within each cell to edit the time.
Make sure to add the AM or PM on the punch when correcting it. Incorrect AM or PM slots will cause errors.
Once you have entered the punch time, tap "Apply."
Please note that all changes are captured on the audits.
Nothing is saved within this unless you tap the purple "Save" button in the upper-right hand corner (see image below).
Troubleshooting:
Troubleshooting:
📍If a timecard has been approved, you will not be able to make changes without first removing approval. You will see the error to the right and will need to fix it within your timecard.
📍Purple 12 AM Punches can be caused by a few different things.
If an employee has no schedule on their timecard.
These purple punches act as placeholders and will disappear as the employee continues to punch.
Adding a schedule will also clear any Purple Punches caused by this.
If an employee incorrectly adds a punch that puts them to the next day (7:35 AM instead of 7:35 PM).
This is corrected by either deleting/editing the punch and replacing it with the correct time code.
📍Do not key an employee's punches if they have submitted their own punch corrections, instead make sure you are approving the punches.
Manually entering a punch when an employee has made the correction themselves may lead to duplicate punches or pending timecard changes staying unapproved. Pending timecard changes that have not been approved will prevent the timecard from processing with our normal payroll and may create a delay in pay.
The below screenshots show what this error looks like. If you do not refuse the pending timecard change, payroll will be unable to process pay for the employee.
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