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Pattern description
Pattern description
A service provider (SP) provides organizations with consulting, legal, real estate, communications, storage, processing. Although a service provider can be an organizational sub-unit, it is usually a third party or outsourced supplier, including telecommunications service providers (TSPs), application service providers (ASPs), storage service providers (SSPs), and internet service providers (ISPs). A more traditional term is service bureau (esp. 1960s to 1980s).
Inventive problems
Inventive problems
It is necessary to perform a lot of customer service operations in order to meet the expectations of the customers.
It is necessary to perform a few customer service operations in order to reduce costs.
References
References
Google Sites
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