The industrialization of services business model is a business model used in strategic management and services marketing that treats service provision as an industrial process, subject to industrial optimization procedures. It originated in the early 1970s, at a time when various quality control techniques were being successfully implemented on production assembly lines.
It is necessary to perform a lot of product development operations in order to increase the number of product characteristics.
It is necessary to perform a few product development operations in order to reduce the product development costs.