Thank you for using [Track Parcel]. This Privacy Policy describes how your information is collected, used, and shared when you use our Android application.
1. Information
We collect the following types of information:
Information You Provide:
Tracking Numbers and Courier Information: When you use the App to track a package, you provide the tracking number and select the corresponding courier service. This information is necessary to provide the tracking service.
Information Collected Automatically:
Device Information: We may collect certain information automatically from your device, including device model, operating system version, unique device identifiers (such as Google Advertising ID - GAID), IP address, mobile network information, and app crash data.
Usage Data: We may collect information about how you interact with the App, such as features accessed, buttons clicked, and time spent in the App. This helps us understand usage patterns and improve the App.
Advertising Data: We use Google AdMob to serve advertisements within the App. AdMob may collect information automatically to provide personalized advertising and for analytics purposes. This may include your Advertising ID, IP address, device information, and information about ads served and your interaction with them.
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain the Service: To fetch and display tracking information for the packages you request using the provided tracking number and courier.
To Improve the App: To analyze usage data, identify trends, troubleshoot issues, and enhance the user experience.
To Display Advertisements: To show relevant advertisements through Google AdMob, which helps support the App's development and maintenance. This may include personalized ads based on data collected by AdMob.
To Communicate With You: To respond to your inquiries or support requests if you contact us.
For Security and Fraud Prevention: To protect the security and integrity of our services.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
With Service Providers:
Tracking Service (TrackingMore API): To provide the core tracking functionality, the tracking number and courier code you provide are sent to the TrackingMore API service. Their use of this information is governed by their own privacy policy, which you can review here: Tracking More
Advertising Partner (Google AdMob): We use Google AdMob to display ads. AdMob collects and processes data according to Google's policies. You can learn more about how Google collects and uses data here: https://policies.google.com/technologies/ads and control your ad personalization settings through your Google Account or device settings.
Hosting Provider (Render): Our backend API, which processes tracking requests, is hosted on Render. Render acts as a data processor under our instructions.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
4. Data Retention
We retain the information you provide (tracking numbers/couriers) only as long as necessary to provide the service or as required for operational purposes (e.g., caching recent lookups). Automatically collected data (like usage or advertising data) is retained according to the policies of the respective service providers (e.g., Google AdMob).5. Data SecurityWe implement reasonable technical and organizational measures to protect the information we collect from loss, misuse, and unauthorized access or disclosure. However, no internet or email transmission is ever fully secure or error-free.6. Your Privacy Rights and Choices
Tracking Information: You can choose not to provide tracking information, but this will prevent you from using the core functionality of the App.
Advertising ID: You can typically reset your Advertising ID or opt-out of personalized advertising through your Android device's settings (usually under Settings > Google > Ads or Settings > Privacy > Ads).
Access/Deletion: Depending on your jurisdiction, you may have rights to access, correct, or delete personal information we hold about you. Please contact us using the details below to make such requests. Note that data processed by third parties (TrackingMore, AdMob) is subject to their respective policies and processes.
7. Children's PrivacyThe App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.8. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App or on our website and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.9. Contact UsIf you have any questions about this Privacy Policy, please contact us at: shubham.saint@gmail.com