WORK EXPERIENCE

Managed retail sales, merchandising, pricing, and POS transactions while driving sales through personal selling and text message campaigns.

Participated in Dillard's "Everyone's an Influencer" program, creating social media copy, editing photos, and publishing LinkedIn and Facebook content to generate organic impressions without paid advertising.

Created trackable merchandise links to drive online engagement, store traffic, and incremental revenue.

Accomplishments:

• Promoted from Sales Associate to Cremieux Specialist within seven months.

• Two-time Dillard's Pacesetter (2022 and 2023), recognized for annual top sales performance.

• Perfect Attendance:  13 quarterly and two annual awards.

Provided front-line customer assistance, retail sales support and merchandising know-how during the peak holiday season.

Accurately processed, handled, and shipped high volumes of retail orders efficiently in a fast-paced environment during the height of the coronavirus pandemic.

Provided customer service, menu knowledge, and operational support in a high-volume restaurant environment.

Awarded  Employee of the Month  in September 2019.

Managed business operations, including digital marketing, e-commerce, product management, purchasing, and customer service.

Drove online traffic and averaged 1,000+ annual orders through digital marketing.

Implemented e-commerce ordering, growing the customer base to 7,400+ nationwide.

Accomplishments:

• Grand Prize Winner:  City Express to Success Challenge YouTube Contest.
  Award Winning Creative.   Awarded new delivery van from GM and Entrepreneur. 

Built sales from zero to a substantial level within 5 years

Built a 1,500+ contact database and grew active accounts to 800+ clients while managing operations, inventory, accounting, and product demonstrations.

Traveled across the sales territory of Ohio, Pittsburgh, and the Northern Panhandle of West Virginia on a monthly milk run route.

Sold advertising space.

Wrote advertising copy.

Visually organized ads using basic graphic design techniques.

Completed final pre-press proofreading.

During my tenure, this morning daily printed and distributed for up to 65,000 paid subscribers.

Delivered upscale  tableside culinary service   and hospitality operations.

Promoted from busser to captain/tableside cook.

Assisted with serving as needed.