Special Feature Page:
Various Roles Tom Wible that worked at Quail Hollow Resort and Conference Center.
Special Feature Page:
Various Roles Tom Wible that worked at Quail Hollow Resort and Conference Center.
This page is not a conventional résumé entry.
This is more of a personal narrative that will explain:
Starting at age 16.
Learning from experienced culinary professionals.
Working my way up to captain and tableside cook.
Driving home from Kent State to work holidays and summers.
Remembering the customers and the atmosphere of the Quail Wagon.
Special Feature Page: Various Roles Tom Wible worked at:
Quail Hollow Resort and Conference Center, Concord, Ohio
01/15/1988 - 04/02/1994
Multiple Roles at Quail Hollow Resort:
Busser. Back then it was busboy or busgirl
Promoted to Captain / Tableside Cook
Server (substituted for servers as needed)
Notes about this era:
Before 1988, I had a newspaper delivery route during my tweens. I also maintained a neighborhood lawn-mowing route.
However, my first formal job was at Quail Hollow Resort and Conference Center in Concord, Ohio. I started there at age 16, while still in high school.
Throughout high school and college, Quail Hollow was where I learned to cook. I had the opportunity to learn from some of Northeast Ohio's finest culinary talents. These were seasoned professionals who had worked in Cleveland's finest hotels and downtown restaurants throughout the 1970s. These people were true icons of hospitality and of the culinary arts scene in Cleveland.
I loved to cook then. I still love to cook!
These pictures serve as misty memories of a bygone era — an era that we probably won't see again, in this style and format. You can't go back. Why? Because while the (separately owned and managed) golf course and private club are going strong, the Quail Wagon and the hotel seems to have concluded operations. This is according to AI and news reports as of November 4, 2026 It's my understanding that the hotel had been built during the 70s.
Meanwhile, in my mind, all of this was more than a collection of buildings that you can't return to. It was the people. From the people who trained me how to cook to the customers who fought in World War II and made it back to tell us about it.
There was no internet as we know it, today. All of their conversations happened around a table. These folks experienced things in real life — the way it used to be. They got dressed up for occasions. These days, kids simply wear a hoodie when they go out. I chuckle to think about it — when I think back to how different life is now.
During the 80s, the Quail Wagon and its Shot 'n Shell Lounge were, together, a really happening place. On weekends they featured live jazz played by the Duke Jenkins Trio. Ask me more about it in real life. Glad that I was a part of that era. Much of the experience made me who I am today. I walked at age 16, not knowing how to cook hardly anything. By the time I had a real job in 1994, I had years of experience cooking entire menus of recipes. Things that would delight my wife and kids that I still make today. Recipes taught to me by the finest culinary experts and the finest maître d'hôtels. Those who had worked at Cleveland's best restaurants, downtown, and then made their way out to Lake County during the late 80s.
Quail Hollow Resort and Conference Center. Grand Ballroom / Floor 3. Concord, Ohio: Pictured here was a ceremony. A recognition. Lost to the hands of time are the exact years of service at the moment being pictured here. Years of service unknown.
Nevertheless, I'm wearing the busboy outfit. I'm shaking hands with the (then) General Manager of Quail Hollow Resort, Mike S. I am being handed a years of service pin. I still have all of them. I'd say the date on this photo was shortly after me being age 16 although obviously not yet enrolled in college.
My boyhood home. Mint green tiled bath in Painesville, Ohio: Getting ready to head to work. Once enrolled in college, I'd drive home to Painesville from Kent State main campus a few weekends. The route was Kent to Ravenna to Route 44 north into Chardon then Painesville Township. Back then, I could do that drive in my sleep. I'd work holidays and summers to help pay for school expenses. The picture above was probably late high school years or very early college, although I'm not sure which. My last semester of college would be working an internship at an advertising agency that was located on of the highest floors of the Landmark Office Towers of Cleveland's Terminal Tower Complex.