CAD (Computer Aided Dispatch) is a system used by the RFS that integrates with other systems to manage incoming calls and dispatch the most appropriate resources to incidents, improving response times. This system allows for the efficient handling of emergency and non-emergency calls by identifying the closest and most suitable resources for the situation.
If you're interested in becoming qualified as a CAD Operator, please see details below and contact Janice Savage.
Source: MDT Release 4 Notes
Key Updates for CAD Users:
CAD & MDTs now support Routine / Priority / Urgent breakthrough messages to be sent to MDTs.
Instructions to send updated breakthrough message types in CAD:
1. Within the message entry function add the following message types and command line input codes:
Breakthrough Message Routine (/M/;BR)
Breakthrough Message Priority(/M/;BP)
Breakthrough Message Urgent (/M/;BU)
Removing the following message type and command line input code:
Breakthrough Message Out (/M/;BT)
2. These message types can be selected utilising the drop down box in the ‘Add History’ window, or by typing the corresponding code within the command line within a message.
Refer to Page 2-5 of the Release Notes 4 for more information & screenshots.
If you're interested in becoming a CAD Operator, follow these steps:
1. Complete the introductory CAD modules in FUEL on one.rfs.nsw.gov.au to build a basic understanding of the system. These can be done on your personal device.
2. Access the CAD Training System (only available at FCC). To obtain a training log-in, contact Janice Savage with:
Full name (as registered with RFS)
RFS membership number
Email address (a ‘-vol’ email is preferred but not required)
3. Janice Savage will submit your details to FCO1, who will request RFS IT to process. RFS IT will email you directly with your CAD training log-in details.
4. Once you receive your log-in, contact Janice Savage to arrange training sessions at FCC.
5. When you feel ready to move to live CAD operations, contact Tony Derwin to organise an assessment. The assessment is straightforward and not overly demanding.