I have a lot of responsibilities every shift! I ensure we are serving safe, delicious food by monitoring crew in the kitchen, coaching them when necessary, and performing food safety walks. I handle the financial responsibilities such as depositing money at the end of the shift, counting tills with crew members, and updating out financial software to reflect the sales made that day. I help provide great customer service and help mitigate any frustrations a customer may have. I work to build-up our crew members to work more efficiently to reduce the amount of time it takes us to prepare an order, and I correct them when they are not following protocols. When we run into technical difficulties, I do my best to troubleshoot the problem, and when it is above my skill level, I contact our IT services. At the end of my shift, I prepare an end of shift summary making sure to communicate with my bosses how the shift went and explaining any difficulties. However, my favorite part is fostering a sense of community and fun on the shifts I work!