COMPLAINTS AND FEEDBACK MECHANISM

Please let us know how we have served you by doing any of the following:

• Accomplish our Online Feedback Form available at the Public  Assistance and Complaints Desk (PACD)

• Accomplish our Online Feedback Form available on the RTC website (Feedback section)

• Send your feedback/complaints through e-mail or text us at 

• You can contact us also through our Hotline 

• Talk to our Customer Service Officer

• If you are not satisfied with our service, your written/verbal complaints shall immediately be attended to by our Customer Service  Officer at the Public Assistance and Complaints Desk (PACD).

THANK YOU for helping us continuously improve our services.