Understanding your Support Ambassador’s personality is going to dictate the direction of your overall coaching. This way you can confidently walk into a conversation with anyone and avoid any push back and excuses by having everything you need available and ready; no matter what personality style they have. Although this is constantly a game of push and pull, preparedness can maximize the benefit you get from these coaching sessions with any individual. You can utilize this chart below to help navigate different personalities and how to approach your relationship as their leader. Let's take a look at the different personality types.