Office and Administrative Support

The Office and Administrative job family is comprised of occupations with work activities that include obtaining and processing information, organizing and prioritizing work, performing daily administrative activities, and documenting information. In this family, knowledge of computers and electronics, mathematics, administrative and clerical procedures, and customer and personal service are needed. And skills such as active listening, critical thinking, speaking effectively, and monitoring the performance of yourself or others are necessary. Education: these occupations usually require a high school diploma; some occupations will require additional vocational or on-the-job training, an associate's or bachelor's degree.

Examples: Cargo and Freight Agents, Loan Interviewers and Clerks, Medical Secretaries and Administrative Assistants, Statistical Assistants