The Code of Conduct and guidelines
At the SVM Outreach Uganda, our vision is set up to respond to the need of a local community. Our mission is empower individuals through providing education support, mentoring and a place of worship where the we can share our faith and love in fellowship with the community. We have expectations for those people working with us, which aims to show you what it means to be part of the SVM Outreach Uganda. We value and appreciate what you do for our organisation, and want to inspire the commitment of our people around our vision. This means that in the work that we do in the Uganda and abroad, all of our people at the SVM Outreach Uganda are expected to act in accordance with the objectives, vision and mission of the SVM Outreach Uganda; and these guidelines.
This requires that we all meet the high standards expected of us, as we deliver on our objective and purpose.
“People who work with us” in this document refers to all of our employees (Uganda-based and overseas delegates), consultants, volunteers, and interns, as well as staff-on-loan and those working under our name and legal status.
We aim to ensure that organisations and individuals with whom we work reflect our values, consistent with the our objectives, vision and mission. Accordingly, this Code also applies to individuals with whom the organisation has a close but indirect association, such as staff of partners acting in cooperation with us.
We are committed to providing you with a safe, inclusive and collaborative environment.
1. We expect our people to act consistently with the objectives, vision and mission. This means that we expect colleagues to act in the best interests of the organisation, and at all times to maintain their neutrality and independence.
2. We expect all of our people to meet the standards in our policies, processes and procedures; contractual terms and conditions of service; and the guidance provided as part of specific roles (for example, Employee, Volunteer and Members Guides).
3. We expect all of our people to comply with applicable laws of the Uganda, as well as applicable laws in the country in which they are present (for example, when travelling on official business). This includes the use of prohibited drugs.
4. We are committed to being an inclusive organisation. We expect our people will respect all people equally. We have a zero tolerance policy towards harassment, bullying, abuse, discrimination, exploitation or violence.
5. We have a zero tolerance policy towards sexual exploitation, sexual abuse, or sexual violence. None of our people are permitted to use our offices or equipment to access or distribute pornographic material.
6. We want to see our people demonstrate our organisational values in practice through the internal and external conduct we have set out in these guidelines, and to bring to life our organisational values based on compassion, kindness, and care.
7. We expect our people to respect the logos and symbols, using them consistently with applicable rules.
8. We expect our people to act ethically. We have a zero tolerance policy towards fraud, bribery and corruption (including money laundering and funding terrorism), and will take action against those who commit or assist anyone committing fraud.
9. We expect our people to declare any gifts or hospitality, and to manage any conflicts of interest according to our internal process.
10. We expect our people to handle all confidential and sensitive information with the greatest care; especially to protect data relating to people who use our services.
Breaches of the guidelines may be subject to disciplinary measures in accordance with our policies and procedures (disciplinary policy procedure for staff and volunteers).
If you have any general queries about these guidelines contact SVM Outreach Uganda using the contacts on the web page immediately.