Chapter 12

Whether you have a marketing presentation coming up for a potential client or a scientific presentation to give to your expert colleagues, you want to be certain your presentation is built on a sound foundation of current concerns and trends your audience will want you to address. As you read this chapter, consider what you might do to win and/or inform a client or supervisor based on your presentation development.

This chapter will help you consider how to organize presentation information and develop a winning strategy for a surefire professional presentation. While knowledge and research on your topic are key to an effective presentation, do not underestimate the importance of organization. Organization in any presentation is helpful both to you and to your audience. They will appreciate receiving the information presented in an organized way, and being well organized will make the presentation much less stressful for you.

A successful presentation involves flexibility and organization. You know your material. You are prepared and follow an outline. You do not read a script or PowerPoint presentation, you do not memorize every single word in order (though you may memorize some parts), but you also do not make it up as you go along. Your presentation is scripted in the sense that it is completely planned from start to finish, yet every word is not explicitly planned, allowing for some spontaneity and adaptation to the audience’s needs in the moment.

Your organization plan will serve you and your audience as a guide. Your plan will also help you present a more effective speech. Just as there is no substitute for practice and preparation, there is no substitute for organization and an outline when you need it the most: "on stage." 

Delivery is your unique interaction between you and your audience, and delivery is what you are probably most concerned about when giving presentations. You should first dismiss the myth that public speaking is just reading and talking at the same time. Speaking in public has more formality than talking. During a speech, you should present yourself professionally. This policy doesn’t necessarily mean you must wear a suit or “dress up,” but it does mean making yourself presentable by being well-groomed and wearing clean, appropriate clothes. It also means being prepared to use language correctly and appropriately for the audience and the topic, to make eye contact with your audience, and to look like you know your topic very well. Lastly, HAVE FUN with your presentation. Looking like you care about the subject matter, you’re comfortable with speaking in general, and you’re comfortable with your audience all make a difference in terms of audience perception.

While speaking has more formality than talking, it has less formality than reading. Speaking allows for flexibility, meaningful pauses, eye contact, small changes in word order, and vocal emphasis. Reading is a more or less exact replication of words on paper without the use of any non-verbal interpretation. Speaking, as you will realize if you think about excellent speakers you have seen and heard, should provide a more animated message.

Methods of Delivery

Different speaking occasions call for different delivery methods. According to Engineering professor and author Michael Alley (2013), there are four methods of delivery that can help you balance between too much and too little formality when giving a presentation.

Impromptu Speaking

Impromptu speaking is the presentation of a short message without advance preparation. You have probably done impromptu speaking many times in informal, conversational settings. Self-introductions in group settings are examples of impromptu speaking: “Hi, my name is Steve, and I’m an account manager.” Another example of impromptu presenting occurs when you answer a question such as “What did you think of the report?” Your response has not been preplanned, and you are constructing your arguments and points as you speak. Even worse, you might find yourself going into a meeting and your boss says, “I want you to talk about the last stage of the project…” and you have no warning.

The advantage of this kind of speaking is that it’s spontaneous and responsive in an animated group context. The disadvantage is that the speaker is given little or no time to contemplate the central theme of their message. As a result, the message may be disorganized and difficult for listeners to follow.

Here is a step-by-step guide that may be useful if you are called upon to give an impromptu presentation in public:

1. Take a moment to collect your thoughts and plan the main point you want to make.

2. Thank the person for inviting you to speak. Avoid making comments about being unprepared, being called upon at the last moment, being put on the spot, or feeling uneasy.

3. Deliver your message, making your main point as briefly as you can while still covering it adequately and at a pace your listeners can follow.

4. If you can use a structure, use numbers if possible: “Two main reasons . . .” or “Three parts of our plan. . .” or “Two side effects of this drug. . .” Timeline structures are also effective, such as “past, present, and future,” or geographical structures like “East Coast, Midwest, and West Coast.”

5. Thank the person again for the opportunity to speak.

6. Stop talking (it is easy to “ramble on” when you don’t have something prepared). If in front of an audience, don’t keep talking as you move back to your seat.

7. Smile, even if you’re not feeling like it. A smile shows the audience that you’re in control.

Pro Tip: Impromptu presentations are generally most successful when they are brief and focus on a single point.

Manuscript Presentations

Manuscript presentations are the word-for-word iteration of a written message. The speaker maintains their attention on the printed page in a manuscript presentation except when using visual aids. The advantage of reading from a manuscript is the exact repetition of original words. In some circumstances, this repetition can be critical. For example, reading a statement about your organization’s legal responsibilities to customers may require that the original words be exact.

A manuscript presentation may be appropriate at a more formal affair (like a report to shareholders). Your presentation must be said exactly as written in order to convey the proper emotion or decorum the situation deserves.

However, there are costs involved in manuscript presentations. First, it’s typically an uninteresting way to present. Unless the presenter has rehearsed the reading as a complete performance animated with vocal expression and gestures, the presentation tends to be dull. Keeping one’s eyes glued to the script prevents eye contact with the audience. For this kind of “straight” manuscript presentation to hold the audience’s attention, the audience must be already interested in the message and presenter before the delivery begins. Though, practicing to not look or sound like you are reading can enhance this method of delivery. 

Extemporaneous Presentations

Extemporaneous presentations are carefully planned and rehearsed, delivered in a conversational manner using brief notes that feature “punch” words. Using notes with punch words rather than a full manuscript allows the extemporaneous presenter to establish and maintain eye contact with the audience and assess how well they understand the presentation as it progresses. Without all the words on the page to read, you have little choice but to look up and make eye contact with your audience.

Presenting extemporaneously has some advantages. It promotes the likelihood that you, the speaker, will be perceived as knowledgeable and credible since you know the speech well enough that you don’t need to read it. In addition, your audience is likely to pay better attention to the message because it engages both verbally and nonverbally, such as through eye contact. It also allows flexibility; you are working from the strong foundation of an outline, but if you need to delete, add, or rephrase something at the last minute or adapt to your audience, you can do so.

The disadvantage of extemporaneous presentations is that in some cases it does not allow for the verbal and nonverbal preparation that are almost always required for a good speech.

Adequate preparation cannot be achieved the day before you’re scheduled to present, so be aware that if you want to present a credibly delivered speech, you will need to practice many times. Because extemporaneous presenting is the style used in the great majority of professional presentation situations, most of the information in the subsequent sections of this chapter is targeted toward this kind of speaking.

Memorized Speaking

Memorized speaking recites a written message that the speaker has committed to memory. Actors, of course, recite from memory whenever they perform from a script in a stage play, television program, or movie scene. When it comes to speeches, memorization can be useful when the message needs to be exact and the speaker doesn’t want to be confined by notes.

The advantage of memorization is that it enables the speaker to maintain eye contact with the audience throughout the speech. Being free of notes means moving freely around the stage and using your hands to make gestures. If your speech uses visual aids, this freedom is even more of an advantage. However, there are some real and potential costs.

1. Unless you also plan and memorize every vocal cue (the subtle but meaningful variations in speech delivery, which can include the use of pitch, tone, volume, and pace), gesture, and facial expression, your presentation will be flat and uninteresting, and even the most fascinating topic will suffer. 

2. If you lose your place and start trying to ad lib, the contrast in your delivery style may alert your audience that something is wrong. More frighteningly, it will be quite difficult to find your place and keep going if you completely blank out during the presentation. Obviously, memorizing a typical seven-minute presentation takes a great deal of time and effort, and if you aren’t used to memorizing, it is challenging to pull off. Realistically, you probably will not have the time to give a completely memorized speech. However, if you practice adequately, your approach will still feel like you are being extemporaneous.

Now, let's explore the areas of content and reseach, organization, visual support, and best practices for delivery. 

Attributions:

Content for this section was adapted from

Chapter 12: Developing Presentations Copyright © 2022 by Joseph Williams is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

References:

Alley, M. (2013). The craft of scientific presentations: Critical steps to succeed and critical errors to avoid (2nd Ed.). Springer.