Need Help? Send a Help Desk Ticket!

If you have questions about a grade, course content, enrollment, billing, graduation, or anything else, the best way to get support is by submitting a Help Desk Ticket. This is the fastest and most effective way for our Team to assist you. Make sure to provide as many details as possible so we can help you as soon as possible.

To help us resolve your academic issue quickly, please include the following in your ticket:

• Course name

• Module and assignment title/number (e.g., Module 3, 3.4 Quiz or Module 4, 4.4 Short Response)

• A clear description of the issue – what happened, what you’ve tried, and what the result was

• Any relevant screenshots – especially if something isn’t working correctly (like a quiz not saving answers)