What is the Access from AT&T program and how do I know if I’m eligible?

Access from AT&T is a low-cost program for home internet access in the 21 states where we offer wireline home internet services to limited income households who participate in the Supplemental Nutrition Assistance Program (SNAP) or receive Supplemental Security Income (SSI) benefits in California.

In response to the public health crisis, Access from AT&T is temporarily expanding eligibility based on income and to households participating in National School Lunch and Head Start Programs.

Actual service availability and speeds may vary by individual address. Eligibility for AT&T Internet service does not guarantee eligibility for Access from AT&T.


What information do I need to provide with my application to qualify for Access from AT&T?

You will need to provide a copy of any required documentation listed below.

Supplemental Nutritional Access Program (SNAP)
Copy of one of the following:
• Your SNAP card showing the participant’s name
• SNAP card and government issued ID with name and photo (front and back of the card)
• SNAP participation or benefits letter from a local SNAP office

Supplemental Security Income (SSI) for California residents only
Copy of award letter from the Social Security Administration or benefit verification letter confirming that a resident of the household has qualified for the SSI benefits.

Income (Temporary qualifying program during COVID-19)
Check the table below for the maximum income allowed for the number of people in your household. Send a copy of your current employer W-2 or SSA-1099 form, paycheck stubs for most recent month, or statement of benefits from Social Security, Unemployment, or Workers’ Compensation.

National School Lunch Program and Head Start Program(Temporary qualifying program during COVID-19)
Copy of award letter and proof of enrollment (including date, school name, school district, child’s name, and address).


Can I apply for the Access from AT&T program at a local AT&T store?

No. AT&T retail stores are not able to process Access from AT&T applications or orders. The quickest way is to apply online and upload your supporting documents. Or, you can enter your name and address, print the form, and mail it to us.