Reference Service

 REFERENCE SERVICES:

The term reference service, in general, may be defined as an active personal service, providing active assistance and instructions to users for promoting the use of library resources answering user’s request for new information, compiling catalogue, and bibliographies etc. on topic of research. Library users can consult with librarians in finding information.

There are three main types of reference assistance: Assistance or instruction with using the library, including locating materials, using the library catalog, using computers to access information, and using basic reference sources 

Online Reference Services :

Digital reference service is the provision of the personal assistance of librarian to users involving collaboration between library users and librarian in a computer based medium. It includes the utilization of various media including e- mail, web forums, video chats etc.