The Tourism Management program offers a broad array of progressive courses positioning students to meet the challenges of the tourism industry. The program is designed to prepare students for leadership positions in hotels, resorts, restaurants, airline, cruise lines, travel agencies as well as conventions and events. In addition to both management and industry-specific courses, our program also stresses core concepts such as excellence, quality and relevance. Graduates are prepared to design and lead customer-driven service systems that address the needs of consumers throughout the tourism industry.

PROGRAM LEARNING OUTCOMES (PLOs)

A. Common to All Programs in All Types of Schools

1. Articulate and discuss the latest developments in the specific field of practice;

2. Effectively communicate orally and in writing using English, Filipino, mother tongue language, and an appropriate Foreign Language required by the industry;

3. Work effectively and independently in multi-disciplinary and multi-cultural teams;

4. Act in recognition of professional, social, and ethical responsibility;

5. Preserve and promote “Filipino historical and cultural heritage” (based on RA No. 7722).

B. Common to Hospitality and Tourism Discipline

1. Demonstrate knowledge on the tourism industry, local tourism products and services;

2. Identify, evaluate and translate basic marketing problems into powerful business solutions;

3. Derive policies and practices that meet the cultural and global challenges of a changing work force;

4. Demonstrate administrative and managerial skills in a service-oriented business organization

5. Translate productivity, quality and efficiency concepts to current business environments;

6. Perform and monitor financial transactions and reports;

7. Perform human capital development functions of a tourism-oriented organization;

8. Utilize information technology applications for tourism and hospitality proficiently in dealing with guests and colleagues;

9. Observe and perform risk mitigation activities;

10. Interpret and apply relevant laws related to tourism and hospitality industry.

C. Specific to BS in Tourism Management Program

1. Plan, implement and monitor tours and sales activities;

2. Research, plan and conduct various tour guiding activities;

3. Develop appropriate marketing programs and arrange the required travel services;

4. Plan / Organize, implement and evaluate MICE activities;

5. Plan, develop and evaluate tourism sited and attractions.