Design Thinking
Design Thinking
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What is Design Thinking?
What is Design Thinking?
According to Gibbons (2016), design thinking is a mindset that approaches an issue with an experienced, user-friendly frame of mind that eventually leads to innovation, and this innovation can guide people to unique solutions and competitive advantages.
In relation to developing a policy, I found some connections with design thinking. These are mentioned in my performance aid below, but I want to emphasize these connections as huge takeaways for me. I feel that all stages of design thinking relates to policy development, but I'd like to highlight important steps for me. First, the prototype step (number 4) of design thinking means to develop a rough draft of a policy that addresses a workplace issue. The subsequent test step (number 5) of design thinking means to pilot the policy on a small group or department within the organization.
Additionally, the implementation step (number 6) of design thinking is the most important. The end goal of creating an effective policy is to positively affect your end users. Without successfully engraining it into the workplace, this cannot happen (Gibbons, 2016).
The Process of Design Thinking & the "Wicked Problem"
The Process of Design Thinking & the "Wicked Problem"
This supplementary video by CareerFoundry does an excellent job going in-depth as to how the process of design thinking works.
One interesting tidbit I was able to obtain from the video was the idea of the "wicked problem". Basically, it's a problem that is difficult or impossible to solve because of unfinished, contradicting, or changing requirements. It's also hard to recognize. The example of a wicked problem provided in the video is how to educate a child (CareerFoundry, 2021).
To me, wicked problems go far beyond issues pertaining to how to educate a child. When I think of wicked problems, I think of issues such as climate change, poverty, obesity, and loss of habitat for animals worldwide. They are on such a large scale and are consistently changing that it's highly difficult for policymakers to keep up with them.
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