INTERACTIONS 💬 💬

STARTING THE NEGOTIATION

EXPRESSING PERSONAL VIEWS (avoid using 'I think')

EXPRESSING GENERAL OPINIONS

MAKING CLAIMS

ASKING FOR THE OTHER SPEAKER'S VIEWS (avoid using 'What do you think?')

SHOW AGREEMENT

SHOW UNDERSTANDING/YOU'RE FOLLOWING THE CONVERSATION

SHOW THAT YOU'VE BEEN CONVINCED BY THE OTHER SPEAKER'S ARGUMENT (OR AGREE TO A CERTAIN EXTENT)

DISAGREEING

I don't understand= 

SAYING 'NO'

No, not really (rather than simply 'no!')

CHECKING THAT THE OTHER SPEAKER UNDERSTANDS/IS FOLLOWING/GIVING THE FLOOR (=THE RIGHT TO SPEAK)

LOOKING FOR AGREEMENT/PERSUADING

REJECTING A SUGGESTION

IN GENERAL- synonyms

GIVING EXAMPLES

EXPRESSING SURPRISE

KEEPING YOUR LISTENER ENGAGED

HEDGES (to minimise the impact of your request/imposition/criticism…)

COMPARING AND CONTRASTING

Expressing similarity: 

Comparing: 

Contrasting: 

CHANGING THE SUBJECT/REDIRECTING THE CONVERSATION TO THE TOPIC IN HAND

MENTIONING THE CAUSES

DISCUSSING RESULTS

OFFERING SOLUTIONS

CLARIFYING/REPHRASING

SUMMARISING

CONCLUSIONS