CANCELLATION  POLICY

SPANISH WITH CAROLA

Last updated: 16 April 2025

At Spanish With Carola, each lesson is more than just a class—it is a space of care, presence, and transformation. When you book a session with me, I dedicate that time fully to you. I prepare emotionally, mentally, and energetically to support your unique learning journey. Every class is designed with intention, and your spot is lovingly held in my calendar.

Because of this, I ask that all cancellations be made at least 24 hours in advance. This gives me enough time to offer that space to another student and maintain the rhythm of my teaching schedule.

If a cancellation is made with less than 24 hours' notice, I may still need to charge the full fee for the missed class. This is not to be strict or rigid, but simply to honour the value of the time, energy, and preparation that goes into each lesson—long before we meet on screen or in person.

I understand that life can be unpredictable, and I always try to be compassionate. Emergencies, unexpected changes, or genuine difficulties are part of being human, and I will always meet those moments with kindness and understanding.

That said, I deeply appreciate when students honour our mutual commitment. When you show up or give me timely notice, it allows me to offer my best to you and to all the beautiful souls I teach.

Thank you for respecting my time, my work, and the heart I pour into every session. Your presence and consistency support not just your own growth, but the balance and sustainability of the entire Spanish With Carola community.

With love, gratitude, and deep respect,
Carola