STEP 步
PROCEDURE & REQUIREMENT 程序及要求
1 .
2 .
3 .
4 .
Claims Initiated
发起索赔
a)
a)
b)
a)
a)
b)
c)
d)
Compile all relevant documents and evidence which may be required in support of the claim as shown in the examples below:
编译所有相关文件和证据可能在如下面的例子所示的索赔要求:
Notify Claim
通知索赔
Obtain Claim Form
获得理赔表格
Notify claim through any one of the following channels:
通知要求,通过以下任何渠道之一:
- -
- -
Contact our insurance agent
联系我们的保险代理人
Visit our service centre nearest to you
访问我们的服务中心离你最近
Write to Life Benefits Dept at LifeBenefits@ing.com.my
写信给生活福利部在LifeBenefits@ing.com.my
Supporting evidence required for claim notification:
支持通知要求索赔的证据:
- -
For Total & Permanent Disability Claim – Copy of the medical report or test result
对于总分及永久伤残索赔-复制或医疗报告测试结果
Obtain claim form through any one of the following channels:
透过下列任何渠道之一索赔表:
Complete Claim Form
完整的理赔表格
Answer all questions in the claim form accurately
回答所有的问题,在索赔表准确
Complete claim form with all relevant details and signature
与所有有关的细节和签名完全索赔表
Where medical report is required, have the form is completed by the doctor, signed and attested with the official stamp print of the medical institution
凡医疗报告要求,已完成的形式由医生签字,并与医疗机构公章印刷证明
Go through check list carefully and collate all required documents
经过仔细检查表和整理所有必需的文件
REQUIREMENTS 需求
The items listed may not be exhaustive and the Company reserves the rights to request for further information / documents.
列出的项目可能无法详尽无遗,本公司保留权利要求作进一步资料/文件。
Completed Claim Form
填写完整的索赔表
Completed Attending Physician's Statement
完成主诊医生证明书
Completed Medical Report for specific illness
填妥的医疗报告特定疾病
Medical Test Results
医学测试结果
Original Policy Document
最初的政策文件
Certified Copy of Insured's
ID保险的核证副本的ID
(Where Applicable) Photograph of Disablement
(如适用)照片残疾
* *
All expenses incurred in the completion of Claim Form and in the course of securing Requirements to be borne by the claimant
在填写申请书之产生的全部费用,并在确保需求当然要承担的索赔
5 .
Submit Claim
提交索赔